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Xero

Senior Product Marketing Manager – Payments

Xero

. Set the strategy, narrative, and milestones for the global payments launch and migration across markets, segments, and channels .

Posted 10/13/2026full-timeMelbourne • AustraliaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product marketing and lifecycle communications, with a strong focus on leading large-scale payments launches and migrations. Capable of translating complex product details into clear narratives for diverse customer segments, while fostering collaboration across multiple teams.

Highest-signal resume keywords
Product Marketing ExperienceLifecycle Marketing ExperiencePayments ExperienceLarge-Scale Launch LeadershipCustomer Change Program Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Payments StrategyMigration Pathway MappingGap AnalysisRisk AssessmentNarrative Development
Soft Skills
Trust BuildingConstructive ChallengeTeam AlignmentClear Communication
Tools & Technologies
Enablement MaterialsPlaybooks
Industry Keywords
FintechOnline PaymentsInvoicingAcquiring

About the role

Key responsibilities & impact
  • Set the strategy, narrative, and milestones for the global payments launch and migration across markets, segments, and channels
  • Define customer cohorts and lifecycle communications
  • Map migration pathways for existing customers, including parity and gap analysis, risk, and sequencing
  • Build playbooks and enablement materials for regional teams, Sales, Customer Experience, and Education
  • Own the narrative for a large-scale global payments launch and migration program
  • Translate complex product and business change into clear stories for small businesses, accountants, and bookkeepers
  • Collaborate with Product, Customer, Lifecycle, Sales, Enablement, Operations, Data, regional, go-to-market, and sales teams
  • Work through weekly meetings, one-on-ones, and embedded product-team rituals

Requirements

What you’ll need
  • Experience in product marketing, lifecycle marketing, or customer marketing
  • Experience leading a large-scale launch, migration, or customer change program
  • Payments experience across online payments, invoicing, acquiring, or fintech — essential
  • Ability to turn complex product and payments detail into actionable messages for small business owners and accountants
  • Ability to set the narrative for complex change and make clear calls when information is incomplete
  • Ability to build trust across teams, challenge constructively, and align teams toward customer outcomes
  • Must have working rights for the country in which the role is based, or obtain appropriate visa support

Benefits

Comp & perks
  • Flexible hybrid working model
  • Flexible hours and asynchronous updates for cross-time-zone work
  • Boost days to collaborate in person and build relationships
  • Recruitment-process accommodations and adjustments available
  • Consideration for other current or future opportunities after application
  • Background-check process conducted for successful candidates