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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic and operational leadership, with a focus on structured problem solving, data analysis, and relationship building within complex technology environments. Capable of driving organizational change and enhancing team capabilities through coaching and collaboration.
Highest-signal resume keywords
Strategic LeadershipStructured Problem SolvingData AnalysisCross-Functional Initiative ManagementCoaching and Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Strategic Narrative DevelopmentProcess RedesignGovernanceCapability BuildingAnalytical AbilityTechnology UtilizationAI Implementation
Soft Skills
Relationship BuildingAdaptabilityConflict ManagementCoaching
Industry Keywords
ConsultingStrategyOperationsTransformationSaaS
About the role
Key responsibilities & impact- Shape and drive strategic and operational priorities translating Xero's people strategy into organisation-wide outcomes
- Contribute to People team leadership discussions and consequential people-investment decisions
- Lead a portfolio of complex and ambiguous initiatives across process redesign, culture, governance and capability building
- Develop strategic narratives and analysis for Xero's Executive Leadership Team
- Clarify complex topics and align decision-making
- Evolve the People Team operating model and operating rhythm
- Drive better prioritisation, faster decisions and clearer accountability
- Reimagine critical People processes and ways of working
- Embed best practice and use technology, data and AI to create scalable solutions
- Coach and challenge colleagues while shaping how the People function operates
- Work closely with senior and executive leaders to structure ambiguous problems into recommendations and ensure delivery
Requirements
What you’ll need- Background in consulting, strategy and operations, or transformation
- Experience ideally in a complex technology or SaaS organisation
- Deep expertise in structured problem solving
- Ability to identify problems beyond the original brief and coach others in structured problem solving
- Strong analytical ability across varied data sources
- Ability to surface non-obvious insights and shape strategic decisions
- Ability to build trusted relationships with senior leaders
- Ability to manage tension and create alignment across organisational boundaries
- Experience leading cross-functional portfolios or strategic initiatives with broad organisational impact
- Ability to adapt through ambiguity
- Active interest in lifting others' capability through coaching, challenge and expertise
Benefits
Comp & perks- Hybrid model combining in-office collaboration with flexibility to work from home
- Boost days bringing the team together in person for connection and collaborative work
- Flexible working arrangements
- Coaching, challenge and expertise to lift capability
- Fair and supportive recruitment experience
- Recruitment accommodations or adjustments available
- Background-check process and consideration for other current or future opportunities