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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading global content strategies and teams, with a strong focus on leveraging AI for content optimization and performance measurement. Proven ability to balance brand consistency with tailored content across diverse channels and audiences.
Highest-signal resume keywords
Leadership Experience In SaaSContent Strategy DevelopmentAI-Driven Content SystemsPerformance Marketing PartnershipGlobal Matrix Influence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content AutomationCreative OptimizationPerformance Metrics AnalysisContent Quality ImprovementContent System RedesignData-Driven Decision MakingContent Lifecycle ManagementAudience Signal AnalysisContent Performance MeasurementContent Production Economics
Soft Skills
Team LeadershipCoachingCross-Functional CollaborationStrategic ThinkingAdaptability
Tools & Technologies
Content ToolsAnalytics PlatformsMarketing Automation SystemsSEO ToolsContent Management Systems
Industry Keywords
B2BB2B2CFintechSaaSContent MarketingGrowth MarketingBrand ConsistencyCustomer LifecycleChannel StrategyComplex Matrix Environments
About the role
Key responsibilities & impact- Lead the next chapter of Xero’s global growth content function
- Lead a global team spanning design, creative optimization, and content automation
- Develop and own global content strategy across the funnel
- Champion a test-and-learn creative framework across global growth channels
- Analyze audience signals and performance metrics to create native content experiences
- Deploy tailored content across paid advertising, lifecycle marketing, web, and sales assets
- Balance high-performing content at scale with brand consistency in partnership with the internal agency, the foundry
- Deliver an end-to-end content system from briefs through creation, review, distribution, reuse, and performance optimization
- Build an AI-native operating model and automate content atomization across channels, funnel stages, and audiences
- Simplify decision-making and review flows while improving output speed and content quality
- Convert strategic inputs into effective content outputs
- Maintain brand consistency across content touchpoints
- Train teams and cross-functional partners on content tools and systems
- Build measurement connecting content performance to business outcomes
- Partner with analytics, product, performance marketing, regional marketing, and customer teams
- Use data to guide investment, optimization, channel mix, and content priorities
- Provide senior leaders visibility into content performance and course corrections
- Improve content quality, judgment, process, and channel fit
- Partner with Product Marketing, Communications, Performance Marketing, SEO, regional teams, and Sales Enablement
- Lead, coach, and develop a global content organization
- Improve team capability, performance, leadership, structure, and accountability
- Build partnerships across global, regional, and functional teams in a complex matrix
- Balance global consistency with regional relevance
Requirements
What you’ll need- Deep leadership experience in SaaS, fintech, or complex B2B/B2B2C subscription ecosystem environments
- Proven track record of redesigning operating models
- Demonstrated success using AI to rethink content systems, workflows, governance, and production economics at scale
- Strong partnership experience with Product Marketing, Communications, Performance Marketing, SEO, and Sales Enablement
- Strong evidence of driving measurable business impact through content across multiple funnel and customer lifecycle stages
- Experience working in a large global matrix and influencing across teams without relying on formal authority alone
- Ability to move between strategy and execution, including operational details
- Experience leading and upgrading teams through change, including talent assessment, coaching, organizational design, and raising standards
- High comfort with ambiguity and complexity
- Experience serving small business and partner audiences such as accountants, bookkeepers, or channel ecosystems is nice to have
- Experience building growth content systems using proprietary data, customer insight, and research is nice to have
- Strong judgment on channel strategy, editorial and design quality, audience needs, and content effectiveness is nice to have
Benefits
Comp & perks- Variable Pay: Permanent employees are eligible to participate in annual bonus and equity (RSU) programs
- Performance-based cash or equity (RSUs) incentives may be available depending on role level and company performance
- Medical, dental, and vision coverage
- 401(k) match
- 21 days PTO
- 10 days of Wellbeing leave
- 5 days of Xtra Leave
- 1 volunteer day
- 12 paid holidays
- Paid parental leave
- Flexible working model
- Hybrid work arrangement
- AI-assisted application screening with human recruiter review
