Epic Applications Analyst – ClinDoc, Case Management

Xtensys

. Provide system-level support for assigned Epic applications, including installation, configuration, maintenance, troubleshooting, and ongoing optimization .

Posted 11/12/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Epic application support, including installation, configuration, and troubleshooting, while effectively collaborating with cross-functional teams to deliver successful project outcomes. Possesses strong analytical skills to identify root causes and implement sustainable solutions in healthcare technology.

Highest-signal resume keywords

Epic CertificationEpic Application BuildTechnical TroubleshootingProject PlanningHealthcare Information Technology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application ConfigurationSystem MaintenanceApplication TroubleshootingTechnical SupportApplication ImplementationRequirements GatheringApplication TestingRoot Cause AnalysisOptimizationCross-Functional Collaboration

Soft Skills

CommunicationProblem-SolvingTeam CollaborationProject CoordinationEducation and Training

Certifications & Qualifications

Epic ClinDoc CertificationEpic Case Management Certification

Industry Keywords

Healthcare TechnologyClinical ApplicationsOperational SupportFinancial RequirementsGo-Live Implementations

About the role

Key responsibilities & impact

Provide system-level support for assigned Epic applications, including installation, configuration, maintenance, troubleshooting, and ongoing optimization
Support application builds, upgrades, implementations, testing, and validation
Investigate application issues, identify root causes, and implement sustainable solutions
Gather and translate business, clinical, and financial requirements into technical solutions
Partner with clinical, operational, financial, IT, and application teams
Provide technical guidance, education, and troubleshooting support to end users
Lead and participate in project planning, establish goals and milestones, develop work plans, and coordinate tasks
Communicate project status, risks, issues, and changes; escalate complex issues when needed
Identify opportunities to improve application functionality, processes, and team effectiveness
Participate in an on-call rotation as required

Requirements

What you’ll need

Bachelor’s degree in healthcare information technology or a related field preferred; equivalent relevant experience may be considered in lieu of a degree
Active Epic certification in the assigned application/module (Epic ClinDoc & Epic Case Management) required
3+ years of experience in technology, healthcare, or a related industry
Hands-on experience supporting, configuring, building, or maintaining relevant applications
Experience with Epic application build and configuration
Ability to troubleshoot technical issues and collaborate with cross-functional teams
Ability to contribute to successful project delivery
Capability for sedentary work, including sitting for extended periods and occasionally exerting up to 10 pounds of force
Up to 25% travel, including travel for go-live implementations
Ability to work with core operational and collaboration hours aligned to Eastern Time (ET)

Benefits

Comp & perks

Mission-driven work supporting health systems and patients
Autonomy and ownership of projects
Opportunities to expand skillsets and mentor others
Remote work arrangement
Professional growth and continuous development opportunities