Xtensys

Supervisor

• Oversee day-to-day operations of the Professional Coding Department across multiple specialties
• Lead, mentor, coach, and supervise certified professional coders
• Provide performance feedback, conduct evaluations, and support employee development
• Assist with recruitment, interviewing, onboarding, training, and retention
• Monitor Epic coding, review, denial, and charge review work queues
• Manage coding inventories, turnaround times, workload allocation, productivity, and accuracy
• Conduct coding audits and quality reviews
• Develop corrective action plans and educational initiatives
• Analyze workflows, coding denials, reimbursement issues, and root causes
• Implement process improvements and support denial reduction initiatives
• Collaborate with physicians, clinical staff, Billing, Collections, Revenue Integrity, Compliance, Credentialing, and Clinical Operations
• Provide education on documentation requirements, coding regulations, payer updates, and reimbursement implications
• Conduct medical record reviews and support external audits, payer audits, and compliance reviews
• Report to the Professional Coding Manager

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Coding Supervisor

Manager

• Lead, mentor, and develop the Enterprise Services engineering organization through Engineering Supervisors
• Own the reliability, security, capacity, and lifecycle of endpoint, VDI/DaaS, and Microsoft 365 platforms
• Set and enforce technical standards, architecture direction, and operating procedures aligned with ITIL v4 and security requirements
• Serve as senior escalation point and provide Level 3 leadership for complex, high-impact incidents and problems
• Oversee design, implementation, and management of VDI/DaaS, endpoint, and Microsoft 365 solutions
• Champion automation and standardization using Intune, ManageEngine, Active Directory/Group Policy, and PowerShell
• Plan and govern projects, upgrades, and migrations, including scope, risk, testing, rollback, and production validation
• Develop technical roadmaps
• Manage vendor, licensing, and renewal relationships
• Define and report metrics for platform performance, stability, security, and improvement
• Partner with Service Desk, Field Services, Reliability Operations, Identity, and Security teams

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Enterprise Services Manager

Analyst

• Provide system-level support for assigned Epic applications, including installation, configuration, maintenance, troubleshooting, and ongoing optimization
• Support application builds, upgrades, implementations, testing, and validation
• Investigate application issues, identify root causes, and implement sustainable solutions
• Gather and translate business, clinical, and financial requirements into technical solutions
• Collaborate with clinical, operational, financial, IT, and application teams
• Provide technical guidance, education, and troubleshooting support to end users
• Lead and participate in project planning, goal and milestone setting, work-plan development, and task coordination
• Communicate project status, risks, issues, and changes; escalate complex issues when needed
• Identify opportunities to improve application functionality, processes, workflows, system performance, and team effectiveness
• Participate in an on-call rotation as required
• Report to the Application Manager

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Open roles

Coding Supervisor

Enterprise Services Manager

Epic Applications Analyst