Account Executive, ITSM

Xurrent

. Own and execute a strategic sales plan for the assigned territory or accounts to generate pipeline, win net-new business, and deliver against revenue targets .

Posted 9/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in SaaS sales with a proven track record of exceeding revenue targets and managing a full sales cycle. Skilled in engaging C-level executives and technical stakeholders, delivering tailored product demonstrations, and utilizing CRM tools to maintain pipeline health.

Highest-signal resume keywords

5+ Years Quota-Carrying SaaS Sales ExperienceNet-New Logo AcquisitionExperience Selling ITSM/ESMProficiency with SalesforceStrong Business Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Pipeline ManagementOutbound ProspectingMulti-Threaded Opportunity DevelopmentProduct DemonstrationSales Forecasting

Soft Skills

CollaborationCommunicationCommercial Judgment

Tools & Technologies

SalesforceOutreachAI-Enabled Productivity Tools

Industry Keywords

SaaSITSMESMC-Level EngagementMEDDICC

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Own and execute a strategic sales plan for the assigned territory or accounts to generate pipeline, win net-new business, and deliver against revenue targets
Forecast, consistently achieve, and exceed quota targets
Develop and manage a high-quality, net-new SaaS pipeline from initial engagement through close through outbound prospecting and inbound demand
Build and advance multi-threaded opportunities by engaging economic buyers, champions, technical stakeholders, and business users
Manage and communicate pipeline health and progress through CRM and supporting sales tools while maintaining accurate forecasts
Collaborate with product, sales engineering, customer success, and support teams to improve the end-to-end sales process and customer success
Work within a partner ecosystem to drive joint pipeline and revenue opportunities
Articulate Xurrent’s value drivers and competitive differentiation, connecting product capabilities to business outcomes
Maintain understanding of the competitive landscape and market dynamics to sharpen account strategy and positioning
Represent Xurrent at industry events, trade shows, and strategic conferences to build brand presence and generate qualified pipeline
Bring customer and market insight back to Xurrent to inform platform and go-to-market evolution
Generate net-new business and drive predictable bookings growth across the U.S. region
Own the full sales cycle from pipeline creation through close

Requirements

What you’ll need

5+ years of quota-carrying SaaS sales experience, with a consistent track record of hitting and exceeding annual revenue targets
Prior success selling ITSM/ESM
Demonstrated success in net-new logo acquisition within a high-velocity, outbound-driven sales environment
Proven ability to build and manage your own pipeline end-to-end, including prospecting into cold accounts and developing multi-threaded opportunities
Experience selling into complex, multi-stakeholder organizations, engaging effectively with C-level executives (CIO, CTO, VP-level buyers) and technical stakeholders
Strong capability to deliver tailored product demonstrations and translate technical solutions into clear business outcomes
Experience working cross-functionally with Sales, Marketing, Partners, and Product teams to accelerate pipeline and improve win rates
Strong business acumen and commercial judgment, with the ability to prioritize high-value opportunities and manage a disciplined pipeline through complex buying processes
Experience using MEDDICC or similar qualification frameworks
Proficiency with Salesforce, Outreach, and AI-enabled productivity tools such as Claude or similar LLM-based tools
Experience selling into technical and enterprise buyers, including IT leadership and engineering stakeholders
Ability to position complex technical products in terms of business impact, risk reduction, and operational efficiency

Benefits

Comp & perks

50/50 base-to-commission compensation structure
On-target commission opportunity of $80,000–$115,000
Significant earning potential for top performers who consistently exceed targets
Travel 25% of the time