Industrial Controls Field Service Technician

Xylem

. Support customers across the U.S.

Posted 10/1/2026full-timeRemote • United StatesMid-LevelSenior💰 $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in servicing and troubleshooting electrical, mechanical, and industrial control systems, with a strong focus on municipal water treatment applications. Proficient in conducting customer training and communicating technical information effectively while adhering to safety and environmental policies.

Highest-signal resume keywords

Electrical TroubleshootingPLC ExperienceSCADA SystemsRoot-Cause AnalysisPreventative Maintenance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electrical SystemsMechanical SystemsIndustrial Control SystemsControl Panel WiringInstrumentationProcess & Instrumentation Drawings (P&IDs)Functional TestingVFDsThree-Phase Electrical SystemsDiagnostics

Soft Skills

Strong Communication SkillsCustomer TrainingIndependent WorkTime Management

Tools & Technologies

ServiceMaxHMIsFlow MetersPressure TransmittersLevel TransmittersTemperature Sensors

Certifications & Qualifications

Valid Driver’s LicenseValid Passport

Industry Keywords

Municipal Water TreatmentWastewater TreatmentEnvironmental, Safety & Health (ESH) PoliciesField Service WorkIndustrial Automation

About the role

Key responsibilities & impact

Support customers across the U.S. and Canada through installation, startup, commissioning, troubleshooting, maintenance, and service of advanced municipal water treatment systems
Travel to customer sites to support installation, commissioning, troubleshooting, repair, and preventative maintenance of municipal water treatment equipment and systems
Work with mechanical, electrical, instrumentation, and control systems
Collaborate with customers, project teams, and internal support groups to deliver safe and successful project outcomes
Travel Monday and Friday, with field service work Tuesday through Thursday at customer locations throughout the U.S. and Canada
Conduct customer training sessions and communicate technical information
Perform field service work in offices, manufacturing facilities, construction sites, and municipal water or wastewater treatment plants

Requirements

What you’ll need

Experience servicing and troubleshooting electrical, mechanical, and industrial control systems in industrial, manufacturing, or municipal environments
Experience with PLCs, HMIs, SCADA systems, VFDs, control panels, and industrial automation
Experience with low- and medium-voltage power distribution equipment, VFDs, conduit, grounding, and three-phase electrical systems
Experience with electrical troubleshooting, control panel wiring, diagnostics, and root-cause analysis
Familiarity with PLCs, HMIs, SCADA systems, network troubleshooting, and control systems
Ability to read and interpret Process & Instrumentation Drawings (P&IDs), electrical drawings, wiring diagrams, and system layouts
Experience with instrumentation such as flow meters, pressure transmitters, level transmitters, and temperature sensors
Strong troubleshooting and root-cause analysis skills
Ability to perform equipment startup, commissioning, functional testing, and preventative maintenance
Experience with pumps, pumping systems, instrumentation, or water/wastewater equipment is highly valued
Comfortable conducting customer training sessions and communicating technical information clearly
Strong written and verbal communication skills
Ability to work independently while managing multiple customer locations and priorities
Commitment to safety and adherence to Environmental, Safety & Health (ESH) policies
Experience with ServiceMax is a plus
Valid driver’s license
Ability to obtain and maintain a valid passport for travel within the U.S. and Canada
Ability to lift up to 50 lbs. and work around operating industrial equipment as needed

Benefits

Comp & perks

Four (4) weeks of Paid Time Off (PTO)
Health, Dental, and Vision insurance
Retirement and investment savings programs
Career growth and professional development opportunities
Company wellness, recognition, and employee discount programs
Paid volunteer opportunities through Xylem Watermark
Employee Resource Groups (ERG)
Reasonable accommodations for employees with disabilities