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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing academic operations, including faculty onboarding, student journey monitoring, and compliance with academic standards. Proficient in utilizing Virtual Learning Environments and academic management systems to enhance educational processes and improve student experiences.
Highest-signal resume keywords
Academic Operations ManagementVirtual Learning Environments (VLEs)Academic Management SystemsData Analysis and ReportingProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisReport PreparationCompliance ManagementAssessment ManagementCourse Content ManagementMicrosoft ExcelGoogle SheetsLookup FunctionsPivot TablesChart Creation
Soft Skills
CommunicationCollaborationProblem-SolvingSupport and Training
Tools & Technologies
MoodleCanvasTOTVS RMSagresLyceumAcademicnet
Certifications & Qualifications
Bachelor's DegreeGraduate Degree in Project ManagementSpecialization in People Management
Industry Keywords
Postgraduate Medical ProgramsStudent ExperienceAcademic CalendarPerformance IndicatorsStudent Satisfaction Metrics
About the role
Key responsibilities & impact- Plan and execute the academic operations of Lato Sensu postgraduate medical programs
- Conduct onboarding and provide ongoing support to faculty members, academic coordinators, and partners
- Manage classroom bookings, teaching materials, and faculty payments/transfers
- Monitor the student journey from enrollment through certification
- Manage assessments, course content, certificate issuance, and compliance with the academic calendar
- Monitor the performance of faculty members and preceptors, ensuring academic activities progress as planned
- Prepare and analyze reports on student attrition, renewal, and academic performance
- Track academic performance indicators, including BDQ, as well as student satisfaction metrics such as NPS and ISA
- Identify opportunities to improve the student experience and operational processes
- Ensure compliance with academic and operational processes, deadlines, and procedures
Requirements
What you’ll need- Bachelor's degree in Education, Business Administration, Management Processes, Communications, or a related field
- Graduate degree or specialization in Project Management, People Management, Marketing and Customer Relations, Business Intelligence, or Performance Indicator Management
- Experience navigating, performing basic configuration, and releasing content in Virtual Learning Environments (VLEs), such as Moodle, Canvas, or similar platforms
- Familiarity with academic management systems and educational ERP registrar modules, such as TOTVS RM, Sagres, Lyceum, Academicnet, or equivalent systems
- Intermediate proficiency in Microsoft Excel or Google Sheets, including lookup functions (VLOOKUP/XLOOKUP), filters, pivot tables, and creating basic charts
Benefits
Comp & perks- Tuition scholarships of up to 100% for employees, legal dependents, and eligible household members, with up to three scholarships simultaneously
- Health insurance fully subsidized for employees and partially subsidized for family members
- Optional dental insurance
- Meal allowance or food voucher
- Wellhub or TotalPass gym membership
- Wellz mental and emotional health platform with access to individual online therapy
- Wellness program and benefits club
- Flexible dress code
- Life insurance
- Partnership with SESC
- Corporate University through the Educare portal
- Career growth opportunities and internal recruitment processes
- Birthday Day Off
- Hybrid work model for corporate offices
- Flexible working hours
- Extended remote work for mothers and fathers returning from parental leave, for up to three months, depending on the role