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Director of B2C Marketing
Year Up United. Develop and lead B2C marketing strategy for Participant Enrollment and support Alumni Relations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in B2C marketing strategy development and execution, with a strong focus on participant enrollment and alumni engagement. Proven ability to lead multi-channel campaigns, manage diverse stakeholder groups, and optimize marketing performance through data-driven decision-making.
Highest-signal resume keywords
B2C Marketing StrategyMulti-Channel Campaign ManagementEmail, SMS, Social, Web, Print, Video MarketingMarketing Technology and CRM SystemsLeadership and Team Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Funnel-Based Lead GenerationMarketing AutomationDigital AnalyticsCampaign MeasurementContent Marketing
Soft Skills
Decision-MakingCommunicationCollaborationLeadershipCoaching
Tools & Technologies
SalesforceSEODigital Experience ImprovementsSocial Media PlatformsMarketing Budget Management
Industry Keywords
Enrollment MarketingAlumni RelationsNonprofit MarketingEducation MarketingDiversity, Equity, and Inclusion
About the role
Key responsibilities & impact- Develop and lead B2C marketing strategy for Participant Enrollment and support Alumni Relations
- Build annual and quarterly roadmaps for participant recruitment, enrollment, and alumni engagement
- Translate organizational priorities into actionable marketing plans with measurable outcomes
- Lead integrated marketing strategy and creative development across the enrollment funnel
- Create, execute, and optimize email, SMS, social, web, print, video, and content marketing
- Lead marketing support for Alumni Relations and engage alumni as advocates
- Own B2C stories program content and coordinate story assets with B2B Marketing
- Define funnel goals and metrics including lead volume, application conversion, and cost per enrollment
- Serve as primary marketing partner for Enrollment, Alumni Relations, and related program teams
- Collaborate with Strategic Communications on enterprise narrative, messaging, rapid response, and positioning
- Serve as final approver of B2C stakeholder-facing marketing content and oversee brand consistency
- Manage enrollment advertising agencies, SEO, landing page optimization, digital experience improvements, and campaign measurement
- Establish intake, prioritization, workflow, routing, and approval mechanisms
- Lead and coach direct reports or team members if added
- Collaborate with B2B Marketing on aligned messaging and shared creative resources
- Manage B2C marketing budget and agency spend
- Oversee reporting, digital analytics, email engagement, advertising ROI, and insight-to-action optimization
- Serve as a thought partner to Marketing leadership
- Coach and mentor a small number of current participants
- Join and sometimes facilitate weekly participant group sessions
- Perform other duties as assigned
Requirements
What you’ll need- 8 to 12+ years of progressive leadership in marketing, including significant B2C, enrollment, or consumer marketing leadership
- Proven success managing multi-channel campaigns and diverse stakeholder groups
- Demonstrated track record of moving from idea to execution and measurement of key initiatives
- Strong decision-making, communication, collaboration, and leadership abilities
- Experience leading and motivating others, including in a matrixed structure
- Experience managing agencies and directing creative resources required
- Direct experience and oversight of email, SMS, social, web, print, video, and content marketing
- Excellent presentation and communications skills, including engaging senior leaders and adapting communication styles to varied stakeholders
- Experience leading social media for a business; proficiency and understanding across Instagram, Facebook, LinkedIn, TikTok, YouTube, and Snapchat is a plus
- Experience with marketing technology and CRM systems; Salesforce preferred
- Experience with funnel-based lead generation, marketing automation, and recruitment or enrollment marketing preferred
- Experience in nonprofit, education, or workforce development preferred
- Passion for working with young adults, belief in their potential, and commitment to Year Up United’s mission, the Opportunity Divide, and diversity, equity, and inclusion
- Must live and work in a state or approved proximate state where Year Up United operates
- Submit a thoughtful cover letter and resume
Benefits
Comp & perks- Comprehensive healthcare options and dental coverage
- 401(k) match for eligible participants
- Three weeks paid vacation in first year of employment
- Four weeks paid vacation after initial year
- On-site work at least two days per week