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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Yelp advertising solutions and excels in high-volume outbound sales calls to small businesses. Proven ability to manage a CRM pipeline, achieve sales quotas, and maintain customer satisfaction through effective communication and problem-solving.
Highest-signal resume keywords
Salesforce CRM ManagementHigh-Volume Outbound CallingYelp Advertising Solutions ExpertiseCustomer Satisfaction FocusQuota Achievement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TechniquesCRM ManagementGoogle Suite ProficiencyPerformance Metrics TrackingQuick-Close Techniques
Soft Skills
Interpersonal SkillsTask PrioritizationIndependenceOpen to Feedback
Tools & Technologies
SalesforceGoogle Suite
Certifications & Qualifications
GED/HS DiplomaBachelor’s Degree
Industry Keywords
Outbound SalesCustomer-Facing ExperienceSmall Business AdvertisingEastern Time Zone Residency
About the role
Key responsibilities & impact- Educate, strategize, and discuss Yelp advertising programs through high-volume outbound calls to business owners
- Work in a 100% phone-based, fast-paced sales environment
- Work designated local-time schedules: 7:30 a.m.–4:30 p.m., 8:30 a.m.–5:30 p.m., or 9:30 a.m.–6:30 p.m.
- Own and manage a CRM pipeline of small-business clients using Salesforce
- Sell advertising to small local businesses from a home workspace
- Become an expert in Yelp advertising solutions and provide tailored product recommendations
- Ask probing questions and overcome customer objections and rejection
- Use quick-close techniques to exceed individual goals
- Navigate the qualification-to-close process while supporting customer satisfaction and upsell opportunities
- Achieve and exceed monthly quotas
- Track and manage daily goals and performance metrics
Requirements
What you’ll need- GED/HS Diploma and 2+ years of customer-facing experience OR Bachelor’s Degree with demonstrated interest in sales/business or a people-centric industry
- Willingness to make a high volume of outbound phone calls daily
- General computer and email proficiency
- Google Suite proficiency
- Access to a distraction-free work environment
- Individual hardline high-speed internet connection; satellite internet and mobile hotspots cannot be used
- Open to feedback and willing to implement areas of improvement
- Strong, engaging interpersonal skills
- Ability to prioritize tasks and work independently without oversight
- Current US work authorization
- Must reside in the Eastern Region of the United States, including the Eastern Time Zone
Benefits
Comp & perks- Uncapped commission
- Full medical, vision, and dental available first day
- 15 days PTO per year for the first 2 years; PTO increases after 2 years
- 7 paid wellness days
- 12 paid holidays
- 1 floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness reimbursement
- Health Savings, Flexible Spending, and Dependent Care accounts
- 401(k) retirement savings plan with employer match
- Employee stock purchase plan
- MacBook laptop provided
