User Operations Associate, Data Quality

Yelp

. Assess the data quality of incoming data sources to determine viability and reliability .

Posted 9/15/2026full-timeRemote • United StatesJuniorMid-Level💰 $40,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data quality assessment, reporting, and improvement, with strong analytical skills to identify and resolve data issues. Proficient in managing stakeholder relationships and driving cross-functional initiatives while maintaining process documentation and training materials.

Highest-signal resume keywords

Data Quality AssessmentSQL Database ExperienceGoogle Sheets/Excel ProficiencyCross-Functional CollaborationAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Quality ReportingData Improvement ProjectsQuality AssuranceModerationData AnalysisPattern IdentificationComplex Problem SolvingProcess DocumentationTraining DevelopmentDecision-Making

Soft Skills

Strong Written CommunicationCross-Functional SkillsStakeholder Relationship ManagementAdaptability Across Time ZonesTeam Coordination

Tools & Technologies

Google SheetsExcelSQLSplunk ReportsTableauContent Management System (CMS)AI Tools

Industry Keywords

Data Quality StandardsData ViabilityData ReliabilityQuantitative ReportingQualitative Reporting

Tech Stack

Tools & technologies

SplunkSQLTableau

About the role

Key responsibilities & impact

Assess the data quality of incoming data sources to determine viability and reliability
Onboard new data sources by running reports to ensure a data match
Train internal stakeholders on business listing standards and best practices
Develop data quality reporting standards
Report quantitative and qualitative results concisely and informatively
Drive cross-functional projects and initiatives across engineering, product management, and business development
Manage stakeholder relationships and participate in regular data quality discussions
Surface data quality issues and drive solutions with technical stakeholders
Execute internal quality assessment exercises to identify poor-quality data and calibration needs
Identify and drive data improvement projects from start to finish
Maintain deadlines across workstreams
Maintain and update process documentation, policy references, and training materials
Handle urgent escalations and lead decision-making to resolve issues
Coordinate with an overseas team to manage day-to-day quality operations

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience
At least 1–2 years of experience in quality assurance, operations, moderation, or a similar detail-driven role
Ability to build trackers, pivot tables, and basic formulas in Google Sheets and/or Excel
Strong analytical and problem-solving skills
Ability to collect, organize, and analyze significant amounts of information, identify patterns, and derive solutions to complex problems
Ideally, experience with complex databases such as SQL, Splunk Reports, and Tableau
Ability to learn internal tools and Content Management System (CMS) platforms quickly
Comfort working across time zones and coordinating with a distributed team
Willingness to use AI tools such as Claude
Strong written communication skills
Exceptional cross-functional skills and ability to translate between technical and non-technical teams
Ability to grasp complex engineering issues and communicate them concisely

Benefits

Comp & perks

Full medical, vision, and dental effective the first day
15 days PTO, increasing with 2+ years of tenure
12 paid holidays
One floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
Work from home reimbursement
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan
Potential bonus
Reasonable accommodations for individuals with disabilities