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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and administrative capabilities, with a focus on vendor management, billing processes, and customer coordination. Proficient in tracking metrics and maintaining documentation to ensure operational efficiency.
Highest-signal resume keywords
Vendor ManagementBilling ProcessesCustomer CoordinationAttention To DetailSpreadsheets
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vendor RegistrationInvoice PreparationDocument ManagementCustoms DocumentationProcess Documentation
Soft Skills
Professional Written EnglishHigh Follow-ThroughAttention To DetailHabit Of Finishing TasksComfort With Repetitive Work
Tools & Technologies
CRM SystemBilling SystemSpreadsheets
Industry Keywords
Procurement PlatformsCustomer SuccessDebt ManagementOperational Stream
About the role
Key responsibilities & impact- Manage vendor registrations, including forms, W-9s and supporting documentation
- Manage registrations on customer procurement platforms and upload quotes, invoices and supporting documents
- Route customer amendments or redlines to Legal and track them through completion
- Complete standard forms and registrations as issued without assessing whether terms are acceptable
- Prepare manual invoices and handle non-standard billing requirements
- Prepare renewal quotes and process selected customer orders at agreed pricing
- Work with Customer Success and Finance to resolve billing and order issues
- Escalate discounts, credit notes, pricing exceptions and changes to contracted terms
- Monitor overdue invoices and follow up with customers using agreed templates and cadence
- Maintain visibility of ageing debt and ensure follow-up continues
- Handle routine invoice reminders and follow-up within approved thresholds
- Escalate older or larger debts, disputes and promises-to-pay to Finance
- Coordinate with suppliers and track customer hardware shipments
- Prepare customs documentation using the approved checklist
- Escalate unlisted declarations, valuations or classifications for sign-off
- Chase shipment delays, incorrect tracking and delivery problems through resolution
- Document usable processes for vendor, billing, collections and shipment streams
- Track workload metrics including registrations, invoices, overdue debt and shipments
- Recommend opportunities to automate or remove repetitive work
- Recommend permanent ownership for each operational stream
- Maintain a single tracker of open items through contract handover
Requirements
What you’ll need- Recent graduate in Business or similar
- 0–2 years experience
- Confident, professional written English
- Habit of finishing things
- Genuine attention to detail
- High follow-through — close loops and do not wait to be chased
- Comfort with repetitive administrative work
- Working knowledge of spreadsheets
- Familiarity with a CRM or billing system is a bonus, not a requirement
Benefits
Comp & perks- Competitive salary
- Company-wide bonus scheme
- Stock Option plan
- Amazing workplace, certified as Great Place to Work
- Hybrid Work From Home policy
- Office gym
- Nutritionist
- Meal vouchers
- Individual training budget for professional development
- Private medical insurance plan
- Fun and collaborative start-up environment
- Flexible working arrangements
- Commuting Expenses
- Equal opportunity and workplace diversity