IT and Systems Administrator

YONDR

. Handle Yondr’s day-to-day IT operations and support employees .

Posted 11/11/2026full-timeLos Angeles • California • United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT support and systems administration, with a strong focus on Google Workspace, Mac device management, and security controls. Capable of effectively communicating technical issues to diverse employee levels while managing IT operations and vendor relationships.

Highest-signal resume keywords

IT Support ExperienceGoogle Workspace AdministrationMac Device ManagementSecurity Controls MaintenanceDocumentation of Operational Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT SupportSystems AdministrationGoogle WorkspaceMac Device ManagementWindows SupportIdentity and Access ControlsCloud ApplicationsSecurity ControlsTechnical DocumentationTechnical Migrations

Soft Skills

Clear CommunicationPatient CommunicationIndependent PrioritizationMethodical TroubleshootingSound Judgment

Tools & Technologies

Google WorkspaceMDMCloud ApplicationsEndpoint ProtectionMultifactor Authentication

Industry Keywords

IT OperationsEmployee IT SupportManaged IT ProviderSecurity AwarenessData Privacy Agreements

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Handle Yondr’s day-to-day IT operations and support employees
Own employee IT support and troubleshoot hardware and software issues
Maintain processes for IT requests, follow-up and escalation
Administer Google Workspace and other company systems, including user accounts, permissions and licenses
Coordinate with third-party software vendors on support issues, configuration and changes
Maintain device and software records
Coordinate equipment purchases and returns through the IT provider
Document recurring fixes and system configurations
Provide on-site support for laptops, Wi-Fi, printers and meeting-room equipment
Serve as the day-to-day contact for the managed IT provider
Track provider response times, escalations and after-hours and international coverage
Lead transition of routine support from the IT provider to in-house
Maintain software inventory and renewal calendar
Track license usage for review with Finance and business owners
Partner with HR and managers on equipment, access, role changes, offboarding and equipment recovery
Preserve company files and maintain file ownership and access permissions
Support technical migrations
Improve shared-drive structure and external sharing practices
Support Legal and business owners with retention and recovery procedures
Maintain multifactor authentication, administrator access, device encryption, updates and endpoint protection
Monitor security alerts and follow through on remediation
Follow incident escalation procedures with Operations and Legal
Support employee security awareness
Provide technical answers for customer security reviews, school district security questionnaires and data privacy agreements

Requirements

What you’ll need

3–5 years of experience in IT support or systems administration, ideally as a primary IT resource at a company of 50–250 employees
Practical experience with Google Workspace
Practical experience with Mac device management (MDM)
Some Windows support experience
Experience with identity and access controls
Experience with cloud applications
Experience maintaining security controls
Experience working with an external IT provider or MSP
Experience documenting operational processes
Preferred: experience completing customer security questionnaires, particularly for education or public-sector clients
Clear, patient communication and ability to explain technical issues to employees with different levels of technical knowledge
Ability to prioritize independently, troubleshoot methodically and follow issues through to resolution
Sound judgment around sensitive information, access permissions and when to involve a specialist
Must be located in the Los Angeles area and able to commit to in-office work three days per week
Yondr is unable to offer visa sponsorship

Benefits

Comp & perks

100% paid medical coverage plan option for employees and access to 15+ plan types, including PPO, HMO and HDHP
Dental and vision and ancillary benefits such as short-term disability, long-term disability and life insurance
Generous PTO for rest and recharge throughout the year
12 weeks of paid parental leave
1 week paid holiday break at the end of December, for a company-wide closure
11 additional nationally recognized holidays
401(k) offering
Tech tool preference, including choice of PC or Mac
Hybrid employees receive catered lunch twice a week