Partner Success Enablement Manager

YONDR

. Establish and maintain Partner Success standards, best practices, and ways of working .

Posted 10/26/2026full-timeRemote • United StatesMid-LevelSenior💰 $110,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Partner Success and Customer Success, with a strong focus on developing and implementing training and enablement programs. Proven ability to enhance partner relationships through effective communication, project management, and collaboration across multiple functions.

Highest-signal resume keywords

Partner Success ManagementTraining Program DevelopmentProject ManagementCustomer Lifecycle ManagementCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Onboarding Program ImplementationEnablement Program DevelopmentKPI TrackingPerformance Gap AnalysisResource Creation

Soft Skills

CoachingCommunicationOrganizational SkillsAdaptabilityCollaboration

Industry Keywords

Customer SuccessPartner EngagementEdTechKnowledge SharingContinuous Learning

About the role

Key responsibilities & impact

Establish and maintain Partner Success standards, best practices, and ways of working
Develop, implement, and own onboarding, training, and ongoing development programs
Create and maintain playbooks, guides, templates, resources, and other execution tools
Identify knowledge, skill, and performance gaps and develop programs to address them
Provide coaching and ongoing support to Partner Success team members and leaders
Create knowledge-sharing and continuous-learning opportunities
Define competencies, expectations, and success measures for Partner Success roles
Apply customer success principles to partner communications and experiences
Establish practices supporting long-term relationships, retention, growth, engagement, satisfaction, advocacy, and referrals
Develop partner-facing programs, communications, resources, and community initiatives
Establish and track Partner Success KPIs with Regional managers
Gather partner feedback and translate insights into recommendations
Align Partner Success strategy with Marketing initiatives, messaging, campaigns, content, and communications
Partner with Sales to create a seamless transition from business development through onboarding and ongoing success
Collaborate with Operations, Product, Finance, and other teams to resolve partner-experience challenges
Ensure company changes are communicated and incorporated into training and resources
Evaluate workflows and improve efficiency, consistency, and partner experience
Track enablement effectiveness and business impact
Lead enablement for new programs, processes, tools, and organizational changes
Translate complex information into practical guidance and actionable resources

Requirements

What you’ll need

6+ years of experience in Partner Success, Customer Success or a related field in Education or EdTech
2+ years of experience in a senior-level role with responsibility for training, coaching, enablement, or team development
Experience building and implementing training, onboarding, or enablement programs
Strong understanding of partner/customer lifecycle management and relationship development
Demonstrated ability to collaborate effectively across multiple functions
Strong project management and organizational skills
Excellent written and verbal communication skills
Comfortable working in a fast-paced, evolving environment with a high degree of autonomy
Candidates located in the Eastern Time Zone are prioritized
Must not require employment visa sponsorship now or in the future

Benefits

Comp & perks

100% paid medical coverage plan option for employees and access to 15+ plan types, including PPO, HMO and HDHP
Dental and vision and ancillary benefits such as short-term disability, long-term disability and life insurance
Generous PTO for rest and recharge throughout the year
12 weeks of paid parental leave
1 week paid holiday break at the end of December, for a company-wide closure
11 additional nationally recognized holidays
401(k) offering
Tech tool preference, including choice of PC or Mac
Hybrid employees receive catered lunch twice a week