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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Account Management for SMB customers, focusing on customer renewals, upselling, and effective use of AI tools to enhance productivity. Proficient in managing a large portfolio while prioritizing customer needs and maintaining strong communication.
Highest-signal resume keywords
Account Management ExperienceSaaS Sales ExpertiseDeal Closing SkillsCRM ProficiencyNative French Speaker
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementSales Target AchievementUpsellingCustomer Needs IdentificationDeal ClosingTime ManagementOpportunity CreationFeedback ApplicationHandling ObjectionsPrioritization
Soft Skills
Receptiveness to FeedbackComfort with RejectionAdaptability in Fast-Moving EnvironmentsEffective CommunicationTeam Collaboration
Tools & Technologies
CRM SoftwareAI Tools
Industry Keywords
SMB CustomersSaaSSales Development RepresentativeBusiness Development RepresentativeCustomer Renewals
About the role
Key responsibilities & impact- Join the Account Management team in Paris
- Manage a portfolio of around 300 SMB customers
- Secure customer renewals and maintain regular contact
- Prospect within the portfolio to reach inactive customers and create new opportunities
- Identify customer needs, pitch suitable plans or products, and close upsell deals
- Prioritize accounts and keep the CRM up to date
- Move every deal forward with a clear next step
- Use feedback and coaching to improve weekly and share effective practices with the team
- Use AI tools to cover more accounts
Requirements
What you’ll need- First experience as Account Manager or Account Executive in SaaS, with a sales target you carried yourself
- SDR or BDR experience alone is not enough for this role
- Ability to create your own opportunities
- Comfortable picking up the phone and handling rejection
- Experience closing deals, asking the right questions, explaining offer value, and handling objections
- Ability to manage a large number of accounts and prioritize time
- Receptive to feedback and able to apply it quickly
- Comfortable in fast-moving environments with new product releases and ambitious targets
- Experience using AI tools in daily work and willingness to test new ones
- Native French and good level of English (B1 to B2)
Benefits
Comp & perks- BSPCE
- Meal vouchers (Swile): €10.50/day, 50% covered by Youtrust
- Health insurance (Alan): 50% covered by Youtrust
- Life & disability insurance: 100% employer-covered
- Wellbeing: Axomove (4 physio sessions) and Moka.care (6 therapy/coaching sessions)
- Transportation: 50% reimbursement for public transport for hybrid workers
- Leeto: Access to numerous employee discounts
- 10 RTT days/year
- Menstrual leave
- Parenthood benefits
- Seniority days
- 1 volunteering day/year
- Learning & development budget
