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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing customer profiles and assessing authenticity while ensuring compliance with payments regulations. Strong problem-solving abilities and attention to detail are essential for resolving complex business issues and supporting customer satisfaction.
Highest-signal resume keywords
Customer Profile AnalysisPayments Regulations KnowledgeProblem-Solving SkillsDetail-OrientedRegulatory Engagement Participation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisBackground ChecksName ScreeningRisk AssessmentAnalytical Thinking
Soft Skills
CollaborationInitiative ImplementationCommunicationAdaptabilityCustomer Satisfaction Focus
Tools & Technologies
Screening ToolsCompliance Software
Industry Keywords
Financial ServicesPayment IndustryRegulatory ComplianceMalaysia Regulations
About the role
Key responsibilities & impact- Analyze customer profiles to ascertain authenticity and identify potential risk areas using data and screening tools
- Document and resolve customer profile assessments, including name screening, background checks, news runs, and related checks
- Reach out to customers and internal teams for further investigation
- Collaborate with Compliance and other key business functions to ensure a smooth end-to-end internal process
- Support customer satisfaction while safeguarding company and user interests
- Participate in regulatory engagements or consultations
- Support applications for licenses or exemptions
- Ensure business and management are informed and prepared for material reforms and developments
Requirements
What you’ll need- At least 2-3 years of relevant work experience, ideally within the financial services or payment industry
- Relevant knowledge on payments related regulations in Malaysia will be a plus
- Excellent problem-solving skills with demonstrated experience in solving complex business issues using analytical thinking
- Detail-oriented, with focus on specifics
- Willingness to suggest and implement new initiatives to tackle complex business issues
- Ability to work within a tight timeline
- Open to working on weekends; role requires fixed weekend coverage with off days during weekdays