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Yuno

Key Account Manager

Yuno

. Own strategic relationships with enterprise accounts, serving as the primary point of contact and trusted advisor to C-level stakeholders.

Posted 9/23/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Key Account Management and Enterprise Relationship Management, with a strong focus on strategic account planning, commercial negotiation, and revenue expansion within the payments and fintech sectors.

Highest-signal resume keywords
Key Account ManagementCommercial NegotiationForecastingPipeline BuildingClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
B2B ExperienceValue-Based NegotiationContract RenewalsAccount Portfolio SegmentationClient Profitability Analysis
Soft Skills
Strategic EmpathyOwnership MindsetMentoring
Industry Keywords
PaymentsFintechC-Level EngagementAccount Health MetricsNPS

About the role

Key responsibilities & impact
  • Own strategic relationships with enterprise accounts, serving as the primary point of contact and trusted advisor to C-level stakeholders.
  • Design account strategies that move clients from growth to strategic tier, adjusting tactics based on portfolio segmentation.
  • Lead commercial negotiations on renewals, pricing, payment terms, and supply agreements.
  • Drive revenue expansion through upselling and cross-selling while building a portfolio-wide pipeline of high-quality opportunities.
  • Own monthly, quarterly, and annual forecasting and account planning.
  • Own account health metrics, including NPS and client referenceability.
  • Analyze true client profitability and formulate strategies to protect margins against discounting.
  • Collaborate across Sales, Product, Legal, Finance, and Operations to resolve complex technical and operational issues.
  • Mentor junior KAMs and peers, and participate in strategic account review boards.
  • Gather client feedback to shape Yuno's product roadmap and stay ahead of payment industry trends.

Requirements

What you’ll need
  • 3-4 years of B2B experience in Key Account Management, Customer Success, or Enterprise Relationship Management within payments, fintech, or technology, with a proven track record of influencing C-level executives.
  • Demonstrated expertise in value-based commercial negotiation, business case quantification, contract renewals, and account portfolio segmentation.
  • Strong command of forecasting, pipeline building, and managing complex account portfolios with strict attention to detail.
  • Ability to combine strategic empathy with technical understanding of payment infrastructure to resolve executive-level client issues.
  • High ownership mindset, with a track record of driving initiatives to completion in fast-paced, ambiguous startup environments.

Benefits

Comp & perks
  • Competitive Compensation
  • Remote Work – You can work from everywhere!
  • Home Office Bonus – A one-time allowance to help you create your ideal home office.
  • Work Equipment
  • Stock Options
  • Health Plan wherever you are.
  • Flexible Days Off