Account Director – SLED

Zayo Group

. Support existing and prospective SLED accounts (public sector / education) needing Zayo fiber infrastructure and connectivity services .

Posted 9/29/2026full-timeRemote • Michigan • United StatesLead💰 $100,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in solution selling to large SLED accounts, with a strong understanding of Fiber Infrastructure, IP, SD-WAN, and Managed Services. Proven ability to achieve sales targets while maintaining exceptional customer relationships and providing excellent support.

Highest-signal resume keywords

Solution SellingSLED Account ManagementE-Rate Program ExpertiseSalesforce ProficiencyFiber Infrastructure Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Solution SellingSales Performance TrackingAccount ManagementSales ForecastingFiber InfrastructureIP NetworkingSD-WANSecurity ServicesManaged ServicesRFP Development

Soft Skills

Excellent Communication SkillsCustomer ServiceRelationship BuildingProblem SolvingInterpersonal Skills

Tools & Technologies

SalesforceMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Public SectorEducationCooperative Purchasing ProgramsState Contract VehiclesEducation Consortiums

About the role

Key responsibilities & impact

Support existing and prospective SLED accounts (public sector / education) needing Zayo fiber infrastructure and connectivity services
Achieve sales and revenue growth targets through account management and new account acquisition
Promote Zayo products and services to targeted account patches
Meet monthly, quarterly, and annual sales goals through prospecting and selling
Present proposals and manage customers through the sales process
Maintain high Net Promoter Score results through excellent customer support
Maintain customer relationships, secure existing revenue through long-term commitments, and sell net-new accounts
Apply knowledge of customers, industry, and services to achieve revenue objectives
Work with the Sales team on account strategy, solution design, and relationship management
Manage a high volume of work while maintaining responsiveness
Track, analyze, and report sales performance and activities in Salesforce and other reporting tools
Provide accurate and timely sales opportunity forecasts and customer activity records
Provide accurate and timely information to management
Coordinate with other departments to maintain customer satisfaction and meet revenue objectives
Work collaboratively as part of a team while operating independently with minimal supervision

Requirements

What you’ll need

Bachelor’s degree or equivalent from four-year College; or equivalent combination of education and experience
Minimum of five (5) years’ experience solution selling into large SLED Accounts (public sector / government / education)
Demonstrated expertise in the E-rate program and ability to align Zayo’s services with funding cycles, RFP timelines, and eligible service categories
Proven success developing opportunities before procurement begins, shaping specifications, and influencing project design
Familiarity with state contract vehicles, cooperative purchasing programs, and education consortiums
Strong understanding of Fiber Infrastructure, IP, SD-WAN, Security, and/or Managed Services
Demonstrated success and consistency in achieving targeted sales goals
Excellent verbal and written communication skills
Exceptional customer service and relationship building / maintaining skills
Thorough understanding of account management and the strategic selling process
Effective problem solving and interpersonal skills
Knowledge of Microsoft Word, Excel, and PowerPoint; Salesforce a plus
Must reside in the Detroit or Lansing, Michigan metro areas
Not eligible for employment-based visa sponsorship; Zayo will not provide, transfer, or assume sponsorship for any employment visa or work authorization

Benefits

Comp & perks

Health insurance
Life insurance
Disability plans
Retirement 401(k) Savings Plan
Generous paid time off policy
Paid parental leave
Dental insurance
Vision insurance
Potential eligibility for a discretionary annual incentive plan or sales incentive plan
Reasonable accommodation during the employment selection process