Account Director – SLED

Zayo Group

. Generate sales revenue by actively promoting Zayo products and services to targeted account patches .

Posted 9/29/2026full-timeRemote • North Carolina • United StatesLead💰 $100,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in solution selling to large SLED accounts, with a strong understanding of Fiber Infrastructure, IP, SD-WAN, Security, and Managed Services. Proven ability to develop account strategies, manage customer relationships, and achieve sales goals while providing exceptional customer service.

Highest-signal resume keywords

Solution SellingE-Rate Program ExpertiseSalesforce ProficiencyAccount ManagementCustomer Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Performance TrackingSales ForecastingRevenue GenerationProposal PresentationStrategic Selling Process

Soft Skills

Excellent Communication SkillsCustomer Service SkillsProblem-Solving SkillsInterpersonal SkillsTeam Collaboration

Tools & Technologies

SalesforceMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

SLED AccountsPublic SectorGovernmentEducationCooperative Purchasing Programs

About the role

Key responsibilities & impact

Generate sales revenue by actively promoting Zayo products and services to targeted account patches
Meet monthly, quarterly, and annual sales goals through aggressive prospecting and selling
Present proposals and manage customers through the sales process
Attain high Net Promoter Score results through excellent customer support in the sales process
Maintain current customer relationships, secure existing revenue through long-term commitments, and sell net-new accounts
Apply knowledge of customers, industry, and services to achieve revenue objectives
Develop account strategy, solution design, and relationship management with the Sales team
Manage a high volume of work while maintaining responsiveness
Track, analyze, and report sales performance and activities in Salesforce and other reporting tools
Provide accurate and timely forecasts of sales opportunities
Maintain customer activity records for sales and forecast reporting
Provide accurate and timely information to management
Coordinate with other departments to maintain customer satisfaction and meet revenue objectives
Work collaboratively as part of a team while performing independently with minimal supervision

Requirements

What you’ll need

Bachelor’s degree or equivalent from four-year College; or equivalent combination of education and experience
Minimum of five (5) years’ experience solution selling into large SLED Accounts (public sector / government / education)
Demonstrated expertise in the E-rate program and ability to align Zayo’s services with funding cycles, RFP timelines, and eligible service categories
Proven success developing opportunities before procurement begins, shaping specifications, and influencing project design
Familiarity with state contract vehicles, cooperative purchasing programs, and education consortiums
Strong understanding of Fiber Infrastructure, IP, SD-WAN, Security, and/or Managed Services
Demonstrated success and consistency in achieving targeted sales goals
Excellent verbal and written communication skills
Exceptional customer service and relationship building/maintaining skills
Thorough understanding of account management and the strategic selling process
Effective problem-solving and interpersonal skills
Knowledge of Microsoft Word, Excel, and PowerPoint; Salesforce a plus
This position is not eligible for employment-based visa sponsorship

Benefits

Comp & perks

Health insurance
Life insurance
Disability plans
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Sales incentive plan eligibility