Account Director – SLED, Great Lakes

Zayo Group

. Support existing and prospective SLED accounts needing Zayo fiber infrastructure and connectivity services .

Posted 10/21/2026full-timeRemote • United StatesLead💰 $100,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in solution selling to large SLED accounts, with a strong understanding of Fiber Infrastructure and the E-rate program. Proven ability to achieve sales targets while maintaining exceptional customer relationships and effective account management.

Highest-signal resume keywords

Solution SellingE-Rate Program ExpertiseFiber Infrastructure KnowledgeSalesforce ProficiencyAccount Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Performance TrackingRevenue Growth AchievementProposal PresentationSales Opportunity ForecastingStrategic Selling Process

Soft Skills

Excellent Communication SkillsCustomer Relationship ManagementProblem-Solving SkillsInterpersonal SkillsCollaboration

Tools & Technologies

SalesforceMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

SLED AccountsPublic SectorGovernmentEducationCooperative Purchasing Programs

About the role

Key responsibilities & impact

Support existing and prospective SLED accounts needing Zayo fiber infrastructure and connectivity services
Achieve sales and revenue growth targets through account management and new-account acquisition
Conduct aggressive prospecting and selling to meet monthly, quarterly, and annual sales goals
Promote Zayo products and services to targeted account patches
Present proposals and manage customers through the sales process
Maintain customer relationships, secure existing revenue through long-term commitments, and sell net-new accounts
Apply customer, industry, and service knowledge to achieve revenue objectives
Develop account strategy, solution design, and relationship management with the Sales team
Track, analyze, and report sales performance and activities in Salesforce and other reporting tools
Provide accurate and timely sales opportunity forecasts and customer activity records
Coordinate with other departments to maintain customer satisfaction and meet revenue objectives
Work collaboratively while performing independently with minimal supervision

Requirements

What you’ll need

Bachelor’s degree or equivalent from four-year College; or equivalent combination of education and experience
Minimum of five (5) years’ experience solution selling into large SLED Accounts (public sector / government / education)
Demonstrated expertise in the E-rate program and ability to align Zayo’s services with funding cycles, RFP timelines, and eligible service categories
Proven success developing opportunities before procurement begins, shaping specifications, and influencing project design
Familiarity with state contract vehicles, cooperative purchasing programs, and education consortiums
Strong understanding of Fiber Infrastructure, IP, SD-WAN, Security, and/or Managed Services
Demonstrated success and consistency in achieving targeted sales goals
Excellent verbal and written communication skills
Exceptional customer service and relationship building / maintaining skills
Thorough understanding of account management and the strategic selling process
Effective problem-solving and interpersonal skills
Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus
Not eligible for employment-based visa sponsorship; Zayo will not provide, transfer, or assume sponsorship for any employment visa or work authorization

Benefits

Comp & perks

Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Health insurance
Life insurance
Disability retirement plans
Paid time off
Sales incentive plan eligibility