Account Manager

Zayo Group

. Support existing and prospective accounts needing Zayo fiber infrastructure services .

Posted 9/21/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $70,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong account management and strategic selling capabilities, with a focus on building customer relationships and driving sales of Fiber, Transport, IP, SD-WAN, and Security services. Proficient in using Salesforce for tracking sales performance and forecasting opportunities.

Highest-signal resume keywords

Account ManagementSales ExperienceCustomer Relationship BuildingStrategic Selling ProcessSalesforce Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ManagementFiber Infrastructure KnowledgeTransport ServicesIP ServicesSD-WAN ServicesSecurity ServicesSales ForecastingProposal PresentationSolution DesignCompetitive Analysis

Soft Skills

Excellent Communication SkillsInterpersonal SkillsTime ManagementOrganizational SkillsProblem-Solving Skills

Tools & Technologies

SalesforceMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Fiber Infrastructure ServicesTransportIPSD-WANSecurity ServicesCustomer SatisfactionRevenue GrowthAccount StrategyMatrix ManagementCompetitive Dynamics

About the role

Key responsibilities & impact

Support existing and prospective accounts needing Zayo fiber infrastructure services
Develop customer relationships and drive sales of Fiber, Transport, IP, SD-WAN, Edge, and Security services
Achieve sales and revenue growth targets through account management and prospecting
Promote Zayo products and services to targeted account patches
Understand network proximity to key buildings to drive on-net and near-net sales
Analyze local competitive dynamics and win competitive deals
Present proposals and manage customers through a strategic sales process
Maintain customer relationships, secure existing revenue through long-term commitments, and sell net-new accounts
Develop account strategy, solution design, and relationship management with the Sales team
Track, analyze, and report sales performance and activities in Salesforce and other reporting tools
Forecast sales opportunities accurately and on time
Maintain customer activity records for sales reporting and forecasts
Provide timely information to management
Coordinate with other departments to maintain customer satisfaction and meet revenue objectives
Work collaboratively while performing independently with minimal supervision

Requirements

What you’ll need

Bachelor’s degree or equivalent from four-year College; or equivalent experience
2+ years of sales experience managing mid-size, large and/or transactional deals
Proven ability to build relationships
Strong financial acumen and understanding of how to build a deal
Ability to collaborate well with others and learn quickly
Excellent verbal and written communication skills
Exceptional customer service and relationship building/maintaining skills
Excellent time management and organizational skills
Ability to operate with high autonomy in a new or existing market
Excellent interpersonal, communication, and presentation skills
Ability to work successfully in a matrix management model
Strong understanding of account management and the strategic selling process
Effective problem-solving and interpersonal skills
Knowledge of Microsoft Word, Excel, and PowerPoint; Salesforce a plus
General understanding of fiber infrastructure, Transport, IP, SD-WAN, and Security services
Ability to travel as required by customers

Benefits

Comp & perks

Health insurance
Life insurance
Disability retirement plans
Paid time off
Paid parental leave
Excellent dental insurance
Excellent vision insurance
Retirement 401(k) Savings Plan