Field Technician II

Zayo Group

. Install, test, turn up, decommission, and troubleshoot network and customer services, including SONET, TDM, DWDM, IP, Ethernet, and related transport equipment .

Posted 10/16/2026full-timeNewark • New Jersey • United StatesJuniorMid-Level💰 $20 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in fiber optic installation, maintenance, and troubleshooting within telecommunications network infrastructure, including SONET, TDM, DWDM, and Ethernet systems. Proficient in using testing equipment such as OTDRs and optical power meters while ensuring compliance with safety and operational standards.

Highest-signal resume keywords

Fiber Optic InstallationTelecommunications Network InfrastructureOTDR TestingSONET, TDM, DWDM, IP, EthernetPreventive Maintenance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fiber Optic SystemsTelecommunications Equipment TestingCircuit TestingPower TestingOptical TestingNetwork TroubleshootingPreventive MaintenanceSite SurveysDocumentation PreparationCritical Infrastructure Support

Soft Skills

CommunicationTeam CollaborationProblem-SolvingCustomer ServiceMentoring

Tools & Technologies

OTDROptical Power MetersDigital MultimetersFiber IdentifiersFiber Scopes

Industry Keywords

ISP/OSP EnvironmentsSafety ProceduresNetwork FacilitiesField PracticesElectrical Systems

About the role

Key responsibilities & impact

Install, test, turn up, decommission, and troubleshoot network and customer services, including SONET, TDM, DWDM, IP, Ethernet, and related transport equipment
Perform optical, Ethernet, BER, SONET, circuit, and power testing using OTDRs, optical power meters, digital multimeters, fiber identifiers, and fiber scopes
Commission and provide ongoing support for optical transmission systems, DC power, low/high voltage electrical systems, and critical infrastructure
Perform preventive and demand maintenance for network facilities, equipment, materials, and assigned infrastructure
Install, label, scope, clean, and test fiber optic patch cords and support ISP/OSP work
Conduct site surveys and field inspections covering building entrances, equipment space, outdoor cabinets, buried cable, construction areas, and related facilities
Identify, troubleshoot, document, and escalate potential network issues before they affect service
Prepare field documentation including site surveys, fiber panel audits, closeout packages, power audit reports, and maintenance records
Communicate with customers, peers, contractors, management, and cross-functional teams; participate in project and process meetings
Serve as a resource for less experienced technicians
Follow safety procedures, maintain company vehicle eligibility, complete vehicle inspections, and support on-call, after-hours, extended-shift, and overnight travel requirements

Requirements

What you’ll need

High school diploma or equivalent required
At least two (2) years of experience in fiber optic installation, maintenance, telecommunications, network infrastructure, or a related technical field required
Working knowledge of telecommunications network infrastructure, fiber optic systems, transport equipment, critical infrastructure, ISP/OSP environments, and related field practices
Experience installing, testing, turning up, troubleshooting, or maintaining telecommunications equipment and services, including SONET, TDM, DWDM, IP, or Ethernet-based platforms
Experience using basic fiber and telecommunications testing equipment required
OTDR, DC power, RFC2544, RFC6349/Truespeed, iPerf, Y.1564, and 1G/10G/100G/400G circuit testing experience preferred
Ability to read and interpret safety rules, MSDS/SDS documents, MOPs, CLR/DLR documentation, procedures, and vendor materials
Ability to work in indoor and outdoor locations, heights, confined spaces, construction areas, varied terrain, and changing weather conditions
Ability to lift up to 75 pounds
Compliance with company safety, fleet, background check, and identification requirements
Valid state-issued driver's license required
Must maintain company vehicle eligibility, including no more than two moving violations within the past three years
Currently authorized to work in the United States on a full-time basis
Not eligible for employer-sponsored work authorization, including OPT, TN, H1B, or other work visas

Benefits

Comp & perks

Shift differential pay for evening and overnight hours
Discretionary annual incentive plan eligibility for non-sales roles
Health insurance
Life insurance
Disability plans
Retirement plans
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Reasonable accommodation support for individuals with disabilities