Field Technician II

Zayo Group

. Perform hands-on telecommunications field functions within the assigned geographic area .

Posted 9/15/2026full-timeMemphis • Tennessee • United StatesJuniorMid-Level💰 $20 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, testing, and maintaining telecommunications equipment, particularly in fiber optic systems and optical transmission technologies. Proficient in conducting site surveys, troubleshooting network issues, and ensuring compliance with safety regulations.

Highest-signal resume keywords

SONET Installation And TestingFiber Optic Installation And MaintenanceOTDR ExperienceNetwork TroubleshootingC Power Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Optical Transmission SystemsSONETTDMDWDMIPEthernetFiber Testing EquipmentCircuit TestingNetwork InfrastructureFiber Optic Systems

Soft Skills

CommunicationTeam CollaborationProblem Solving

Tools & Technologies

Ciena SystemsNokia SystemsInfinera SystemsJuniper SystemsCisco SystemsOptical Power MetersDigital MultimetersFiber IdentifiersFiber Scopes

Certifications & Qualifications

High School Diploma Or EquivalentState-Issued Driver's License

Industry Keywords

TelecommunicationsField-Based RoleSafety PoliciesOSHA RegulationsMOPsCLR/DLRRFC2544RFC6349 TruespeedIPerfY.1564

About the role

Key responsibilities & impact

Perform hands-on telecommunications field functions within the assigned geographic area
Install, commission, test, turn up, troubleshoot, and maintain optical transmission systems and telecommunications equipment
Work with SONET, TDM, DWDM, IP, and Ethernet-based equipment, including Ciena, Nokia, Infinera, Juniper, and Cisco systems
Perform OTDR, Ethernet, BER, and SONET acceptance testing
Complete installation, decommissioning, and troubleshooting of network and customer services
Conduct preliminary site surveys for building entrance construction requirements and equipment space availability
Perform preventive and demand maintenance of the network, critical infrastructure, and materials
Install, label, scope, clean, and test fiber optic patch cords
Work on outside plant networks, including metro and long-haul fibers
Identify and report potential network problems and resolve issues before they affect service
Write routine reports and complete site surveys, fiber panel audits, closeout packages, and power audit reports
Communicate with customers, management, peers, contractors, and other organizational members
Inspect outdoor cabinets, buried cable, construction sites, and other facilities in varied environments and weather conditions
Act as a resource for less experienced Field Technicians
Conduct routine inspections of company-issued vehicles
Follow personal safety policies and procedures
Participate in scheduled on-call rotations and provide after-hours support
Work occasional long shifts with overnight travel as necessary
Assist other employees and perform other duties as assigned

Requirements

What you’ll need

Field-based role requiring travel to job sites
Work in varied environments, including indoor, outdoor, heights, and confined spaces
Ability to lift up to 75 lbs. and meet physical job requirements
May require evening, weekend, and on-call support
Experience installing, testing, or turning up SONET, TDM, DWDM, IP, or Ethernet-based telecommunications equipment required
OTDR experience preferred
C Power experience preferred
Up to 1G, 10G, 100G, 400G circuit testing experience preferred
RFC2544, RFC6349 Truespeed, iPerf, and Y.1564 preferred
Familiarity with optical power meters, digital multimeters, fiber identifiers, and fiber scopes
Ability to read and interpret OSHA/company safety rules, MSDS, MOPs, CLR/DLR, process and procedure documents, and vendor documentation
Ability to follow all personal safety policies and procedures
High school diploma or equivalent required
At least 2 years of experience in fiber optic installation, maintenance, or a related technical field
Working knowledge of fiber optic systems, cabling, and network infrastructure
Experience using basic fiber testing equipment, such as power meters and OTDRs
Ability to pass an MVR check and maintain eligibility to operate a company-issued vehicle
Possession of a state-issued driver's license for the state in which you live
Ability to maintain proper legal identification and support background check requirements

Benefits

Comp & perks

Shift Differential Pay for eligible non-exempt, U.S.-based roles working evening and overnight hours
Discretionary annual incentive plan eligibility for non-sales roles
Health insurance
Life insurance
Disability retirement plans
Paid time off
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave