Field Technician III

Zayo Group

. Perform complex field service activities across the assigned geographic area with minimal supervision .

Posted 9/24/2026full-timeRemote • New York • United StatesMid-LevelSenior💰 $23 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, testing, troubleshooting, and maintaining telecommunications equipment, including SONET, TDM, DWDM, and IP systems. Proficient in conducting various acceptance tests and performing root cause analysis to resolve network issues while ensuring compliance with safety standards.

Highest-signal resume keywords

Telecommunications Field ExperienceSONET, TDM, DWDM, IP Equipment MaintenanceOTDR and Circuit TestingRoot Cause AnalysisCoaching and Mentoring Technicians

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Network Equipment InstallationTroubleshooting PracticesOptical Transmission SystemsDC Power SystemsFiber-Optic TestingPreventative MaintenanceCritical Infrastructure MaintenanceElectrical Systems KnowledgeSite SurveysDocumentation Preparation

Soft Skills

Communication SkillsTeam CollaborationCustomer Interaction

Tools & Technologies

OTDROptical Power MeterDigital Multi-MeterFiber IdentifierFiber ScopeRFC2544RFC6349 TrueSpeedIPerfY.15641G/10G/100G/400G Circuit Testing

Certifications & Qualifications

High School Diploma or EquivalentBasic Telecommunications Safety TrainingValid State-Issued Driver’s License

Industry Keywords

TelecommunicationsISP/OSP EnvironmentsSafety ComplianceCritical InfrastructureField Service Activities

About the role

Key responsibilities & impact

Perform complex field service activities across the assigned geographic area with minimal supervision
Install, commission, decommission, troubleshoot, and maintain network and customer-service equipment
Install, test, turn up, troubleshoot, and maintain SONET, TDM, DWDM, IP, Ethernet, transport, DC power, and critical-infrastructure equipment
Conduct OTDR, Ethernet, BER, SONET, circuit, optical, electrical, and power acceptance testing
Complete preventative and demand maintenance for network facilities, critical infrastructure, fiber assets, and materials
Identify, analyze, and resolve potential network issues through root cause analysis and corrective actions
Perform site surveys and field inspections for building entrances, equipment spaces, cabinets, buried cable, construction sites, and outside plant facilities
Install, label, scope, clean, and test fiber-optic patch cords and support inside-plant and outside-plant work
Prepare documentation, reports, site surveys, audit reports, closeout materials, and system updates
Communicate with customers, peers, management, contractors, and other stakeholders
Serve as a technical resource and coach for less experienced technicians
Participate in project meetings, cross-functional forums, on-call rotations, dispatch, overtime, occasional long shifts, and overnight travel
Follow safety requirements, vehicle policies, and applicable procedures

Requirements

What you’ll need

High school diploma or equivalent required
Minimum of four (4) years of telecommunications field experience installing, testing, turning up, troubleshooting, and maintaining network equipment, including SONET, TDM, DWDM, and IP-based equipment
Advanced working knowledge of telecommunications installation, maintenance, testing, and troubleshooting practices
Proficiency with optical transmission systems, transport equipment, low/high voltage electrical systems, DC power, critical infrastructure, ISP/OSP environments, and related test equipment
Experience with OTDR, optical power meter, digital multi-meter, fiber identifier, fiber scope, RFC2544, RFC6349 TrueSpeed, iPerf, Y.1564, and 1G/10G/100G/400G circuit testing
Ability to interpret OSHA/company safety rules, MSDS, MOPs, CLR/DLR documentation, process and procedure documents, and vendor equipment documentation
Ability to work indoors and outdoors, at heights, in confined spaces, construction areas, varied terrain, and adverse weather, with potential exposure to vegetation or wildlife
Ability to lift up to 75 pounds and meet physical job requirements
Eligibility to operate a company-issued vehicle
Basic telecommunications and/or industry safety training required
Valid state-issued driver’s license required
Maintain company vehicle eligibility, including no more than two moving violations within the past three years
Advanced telecommunications training preferred
Experience supporting, mentoring, or coaching less experienced technicians preferred

Benefits

Comp & perks

Shift differential pay for evening and overnight hours
Discretionary annual incentive plan eligibility for non-sales roles
Health insurance
Life insurance
Disability retirement plans
Paid time off
Excellent health, dental, and vision insurance
Retirement 401(k) savings plan
Paid parental leave