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Zayo Group

Long Haul Fiber Technician – Lead

Zayo Group

. Serve as a subject matter expert in fiber route protection, utility locating, damage prevention, and network troubleshooting.

Posted 11/9/2026full-timeSacramento • California • United StatesSenior💰 $28 - $43 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in fiber route protection, utility locating, and advanced fiber testing methodologies, while providing technical guidance and training to field technicians. Proficient in troubleshooting complex network issues and coordinating with various stakeholders to ensure safety and compliance in field operations.

Highest-signal resume keywords
Fiber Route ProtectionUtility LocatingAdvanced Fiber TestingOTDRs and Optical Power MetersRoot-Cause Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Fiber Testing EquipmentFault IsolationLayer 1–Layer 4 TestingGPS and Route MapsDamage Prevention Techniques
Soft Skills
Strong CommunicationProblem-SolvingDocumentation SkillsOrganizational SkillsMentoring
Tools & Technologies
10G–100G Test SetsTechnical DocumentationField AuditsInfrastructure Records
Certifications & Qualifications
Technical CertificationsSafety Certifications
Industry Keywords
TelecommunicationsFiber OpticsUnderground ConstructionOSHA ComplianceField Operations

About the role

Key responsibilities & impact
  • Serve as a subject matter expert in fiber route protection, utility locating, damage prevention, and network troubleshooting.
  • Perform advanced fiber testing, fault isolation, and troubleshooting using OTDRs, optical power meters, 10G–100G test sets, and Layer 1–Layer 4 testing methodologies.
  • Provide technical guidance, coaching, knowledge sharing, and hands-on training to field technicians.
  • Assess complex field issues, determine escalation requirements, and coordinate resolution of network risks and service disruptions.
  • Develop standardized field troubleshooting procedures, testing methodologies, and technical documentation.
  • Lead proactive patrols and infrastructure inspections to identify construction activity, excavation, environmental hazards, and potential third-party damage.
  • Apply utility locating techniques, GPS, route maps, and construction drawings to identify conflicts and protect underground infrastructure.
  • Coordinate with contractors, utility owners, construction crews, locate vendors, Damage Prevention, GIS, Engineering, and OSP.
  • Conduct advanced locate audits and field validations to identify missing laterals, inaccurate markings, and infrastructure-record discrepancies.
  • Lead field assessments of suspected or confirmed damage, documenting site conditions, GPS coordinates, photographs, and technical findings.
  • Support fault isolation, restoration, root-cause analysis, corrective actions, and emergency restoration plans for critical long-haul routes.
  • Maintain operational records and equipment readiness while promoting safe work practices and continuous improvement.
  • Participate in post-incident reviews and communicate field observations, test results, damage locations, and restoration progress.

Requirements

What you’ll need
  • High school diploma or equivalent required; technical training or relevant certifications preferred.
  • Eight or more years of relevant telecommunications, fiber optics, utility locating, underground construction, or field operations experience preferred.
  • Advanced knowledge of fiber infrastructure, long-haul route protection, utility locating, and construction-related damage prevention.
  • Experience with fiber testing equipment, including OTDRs, optical power meters, and applicable 10G–100G test sets, with working knowledge of Layer 1–Layer 4 testing.
  • Ability to independently assess field risks, troubleshoot complex issues, interpret infrastructure records, and drive resolution.
  • Experience coordinating with contractors, utility owners, and technical teams, including incident investigation and root-cause analysis.
  • Demonstrated ability to mentor and provide technical guidance without direct supervisory responsibility.
  • Strong communication, problem-solving, documentation, and organizational skills.
  • Relevant safety or technical certifications preferred.
  • Ability to work outdoors in varying conditions, travel throughout assigned territories, respond to urgent field needs, and meet company driving requirements.
  • Compliance with OSHA requirements, company safety policies, and established procedures.

Benefits

Comp & perks
  • Non-sales roles may be eligible to participate in a discretionary annual incentive plan
  • Health insurance
  • Life insurance
  • Disability retirement plans
  • Paid time off
  • Excellent Health, Dental & Vision Insurance
  • Retirement 401(k) Savings Plan
  • Generous paid time off policy including paid parental leave