Long Haul Technician Lead

Zayo Group

. Serve as a subject matter expert in fiber route protection, utility locating, damage prevention, and network troubleshooting .

Posted 11/9/2026full-timeDenver • Colorado • United StatesSenior💰 $28 - $43 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fiber route protection, utility locating, and advanced fiber testing methodologies, while providing technical guidance and training to field technicians. Capable of assessing complex field issues, coordinating resolutions, and maintaining compliance with safety policies and operational procedures.

Highest-signal resume keywords

Fiber Route ProtectionUtility LocatingAdvanced Fiber TestingTroubleshooting MethodologiesTechnical Guidance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fiber Testing EquipmentOTDROptical Power Meter10G–100G Test SetsLayer 1–Layer 4 TestingFault IsolationRoot-Cause AnalysisDocumentationGPSInfrastructure Records

Soft Skills

CommunicationProblem-SolvingOrganizational SkillsMentoringKnowledge Sharing

Tools & Technologies

Construction DrawingsRoute MapsGISDamage Prevention ToolsField Validation Tools

Certifications & Qualifications

Technical CertificationsSafety Certifications

Industry Keywords

TelecommunicationsFiber OpticsUnderground ConstructionField OperationsDamage Prevention

About the role

Key responsibilities & impact

Serve as a subject matter expert in fiber route protection, utility locating, damage prevention, and network troubleshooting
Perform advanced fiber testing, fault isolation, and troubleshooting using OTDRs, optical power meters, 10G–100G test sets, and Layer 1–Layer 4 testing methodologies
Provide technical guidance, coaching, knowledge sharing, and hands-on training to field technicians
Assess complex field issues, determine escalation requirements, and coordinate resolution of network risks and service disruptions
Develop standardized field troubleshooting procedures, testing methodologies, and technical documentation
Identify recurring technical issues and recommend corrective actions to improve network reliability and reduce repeat dispatches
Lead route patrols and infrastructure inspections for construction activity, excavation, environmental hazards, and potential third-party damage
Prioritize patrols based on route criticality, historical damage, construction activity, and identified risks
Apply utility locating techniques, GPS, route maps, and construction drawings to protect underground infrastructure
Coordinate with contractors, utility owners, construction crews, locate vendors, Damage Prevention, GIS, Engineering, and OSP
Conduct advanced locate audits and field validations to identify missing laterals, inaccurate markings, and infrastructure-record discrepancies
Lead field assessments of suspected or confirmed damage, documenting site conditions, GPS coordinates, photographs, and technical findings
Support fault isolation, restoration, root-cause analysis, corrective actions, and emergency restoration plans for critical long-haul routes
Maintain operational records, equipment readiness, OSHA compliance, safety policies, and established procedures
Participate in post-incident reviews and recommend improvements to patrol practices, locating procedures, and infrastructure protection

Requirements

What you’ll need

High school diploma or equivalent required; technical training or relevant certifications preferred
Eight or more years of relevant telecommunications, fiber optics, utility locating, underground construction, or field operations experience preferred
Advanced knowledge of fiber infrastructure, long-haul route protection, utility locating, and construction-related damage prevention
Experience with fiber testing equipment, including OTDRs, optical power meters, and applicable 10G–100G test sets, with working knowledge of Layer 1–Layer 4 testing
Ability to independently assess field risks, troubleshoot complex issues, interpret infrastructure records, and drive resolution
Experience coordinating with contractors, utility owners, and technical teams, including incident investigation and root-cause analysis
Demonstrated ability to mentor and provide technical guidance without direct supervisory responsibility
Strong communication, problem-solving, documentation, and organizational skills
Relevant safety or technical certifications preferred
Ability to work outdoors in varying conditions, travel throughout assigned territories, respond to urgent field needs, and meet company driving requirements

Benefits

Comp & perks

Non-sales roles may be eligible to participate in a discretionary annual incentive plan
Health insurance
Life insurance
Disability retirement plans
Paid time off
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave