Long Haul Technician Lead

Zayo Group

. Serve as a subject matter expert in fiber route protection, utility locating, damage prevention, and network troubleshooting .

Posted 11/9/2026full-timeAtlanta • Georgia • United StatesSenior💰 $32 - $50 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced expertise in fiber route protection, utility locating, and damage prevention, with a strong focus on troubleshooting and technical guidance. Proven ability to mentor technicians and develop standardized procedures to enhance network reliability and operational efficiency.

Highest-signal resume keywords

Fiber Route ProtectionUtility LocatingOTDR TestingDamage PreventionNetwork Troubleshooting

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Fiber Testing EquipmentLayer 1–Layer 4 TestingFault IsolationRoot-Cause AnalysisTechnical DocumentationField OperationsGPS UtilizationConstruction Drawings InterpretationAdvanced Locate AuditsIncident Investigation

Soft Skills

Strong CommunicationProblem-SolvingOrganizational SkillsMentoringKnowledge Sharing

Tools & Technologies

Optical Power Meters10G–100G Test SetsGISDamage Prevention ToolsField Validation Tools

Certifications & Qualifications

Technical TrainingRelevant Certifications

Industry Keywords

TelecommunicationsFiber OpticsUnderground ConstructionNetwork OperationsOSHA Compliance

About the role

Key responsibilities & impact

Serve as a subject matter expert in fiber route protection, utility locating, damage prevention, and network troubleshooting
Perform advanced fiber testing, fault isolation, and troubleshooting using OTDRs, optical power meters, 10G–100G test sets, and Layer 1–Layer 4 testing methodologies
Provide technical guidance, coaching, and knowledge sharing to field technicians
Assess complex field issues, determine escalation requirements, and coordinate resolution of network risks and service disruptions
Develop standardized field troubleshooting procedures, testing methodologies, and technical documentation
Identify recurring technical issues and recommend corrective actions to improve network reliability and reduce repeat dispatches
Mentor newly hired and developing technicians through hands-on training and skill development
Lead proactive patrols and infrastructure inspections for construction activity, excavation, environmental hazards, and potential third-party damage
Prioritize patrols based on route criticality, historical damage, construction activity, and identified risks
Apply utility locating techniques, GPS, route maps, and construction drawings to identify conflicts and protect underground infrastructure
Coordinate with contractors, utility owners, and construction crews to implement preventive measures
Conduct advanced locate audits and field validations to identify missing laterals, inaccurate markings, and infrastructure-record discrepancies
Partner with locate vendors, Damage Prevention, GIS, Engineering, and OSP to resolve facility identification and locate discrepancies
Lead field assessments of suspected or confirmed damage, documenting site conditions, GPS coordinates, photographs, and technical findings
Support fault isolation, restoration, root-cause analysis, and corrective actions with Network Operations, Engineering, Construction, and Field Operations
Maintain operational records, equipment readiness, and compliance with OSHA requirements, company safety policies, and established procedures
Document and communicate field observations, test results, damage locations, and restoration progress
Participate in post-incident reviews and support emergency restoration plans for critical long-haul routes

Requirements

What you’ll need

High school diploma or equivalent required
Technical training or relevant certifications preferred
Eight (8) or more years of relevant telecommunications, fiber optics, utility locating, underground construction, or field operations experience preferred
Advanced knowledge of fiber infrastructure, long-haul route protection, utility locating, and construction-related damage prevention
Experience with fiber testing equipment, including OTDRs, optical power meters, and applicable 10G–100G test sets
Working knowledge of Layer 1–Layer 4 testing
Ability to independently assess field risks, troubleshoot complex issues, interpret infrastructure records, and drive resolution
Experience coordinating with contractors, utility owners, and technical teams, including incident investigation and root-cause analysis
Demonstrated ability to mentor and provide technical guidance without direct supervisory responsibility
Strong communication, problem-solving, documentation, and organizational skills
Ability to work outdoors in varying conditions, travel throughout assigned territories, respond to urgent field needs, and meet company driving requirements
Applicants must be currently authorized to work in the United States on a full-time basis
Position is not eligible for employer-sponsored work authorization, including OPT, TN, H1B, or any other work visa

Benefits

Comp & perks

Health insurance
Life insurance
Disability retirement plans
Paid time off
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Discretionary annual incentive plan eligibility for non-sales roles