Long Haul Technician Lead

Zayo Group

. Serve as a subject matter expert in fiber route protection, utility locating, damage prevention, and network troubleshooting .

Posted 11/9/2026full-timeOmaha • Nebraska • United StatesSenior💰 $28 - $43 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fiber route protection, utility locating, and damage prevention, with a strong focus on advanced fiber testing and troubleshooting methodologies. Capable of providing technical guidance and coordinating with various stakeholders to ensure network integrity and safety.

Highest-signal resume keywords

Fiber Route ProtectionUtility LocatingAdvanced Fiber TestingDamage PreventionRoot-Cause Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

OTDROptical Power Meter10G–100G Test SetsLayer 1–Layer 4 TestingFault IsolationTroubleshootingGPSInfrastructure Records InterpretationField Risk AssessmentDocumentation

Soft Skills

CommunicationProblem-SolvingOrganizational SkillsMentoringCoaching

Tools & Technologies

Testing MethodologiesConstruction DrawingsRoute MapsLocate AuditsField Validations

Certifications & Qualifications

Technical CertificationsSafety Certifications

Industry Keywords

TelecommunicationsFiber OpticsUnderground ConstructionField OperationsOSHA Compliance

About the role

Key responsibilities & impact

Serve as a subject matter expert in fiber route protection, utility locating, damage prevention, and network troubleshooting
Perform advanced fiber testing, fault isolation, and troubleshooting using OTDRs, optical power meters, 10G–100G test sets, and Layer 1–Layer 4 testing methodologies
Provide technical guidance, coaching, and knowledge sharing to field technicians
Assess complex field issues, determine escalation requirements, and coordinate resolution of network risks and service disruptions
Support standardized field troubleshooting procedures, testing methodologies, and technical documentation
Lead proactive patrols and infrastructure inspections to identify construction activity, excavation, environmental hazards, and potential third-party damage
Apply utility locating techniques, GPS, route maps, and construction drawings to identify potential conflicts and protect underground infrastructure
Coordinate with contractors, utility owners, and construction crews to implement preventive measures
Conduct advanced locate audits and field validations
Partner with locate vendors, Damage Prevention, GIS, Engineering, and OSP to resolve facility identification and locate discrepancies
Lead field assessments of suspected or confirmed damage, documenting site conditions, GPS coordinates, photographs, and technical findings
Partner with Network Operations, Engineering, Construction, and Field Operations on fault isolation, restoration, root-cause analysis, and corrective actions
Maintain accurate operational records and equipment readiness
Promote safe work practices and continuous improvement
Document and communicate field observations, test results, damage locations, and restoration progress
Participate in post-incident reviews
Support development and validation of emergency restoration plans for critical long-haul routes

Requirements

What you’ll need

High school diploma or equivalent required
Eight or more years of relevant telecommunications, fiber optics, utility locating, underground construction, or field operations experience preferred
Advanced knowledge of fiber infrastructure, long-haul route protection, utility locating, and construction-related damage prevention
Experience with fiber testing equipment, including OTDRs, optical power meters, and applicable 10G–100G test sets
Working knowledge of Layer 1–Layer 4 testing
Ability to independently assess field risks, troubleshoot complex issues, interpret infrastructure records, and drive resolution
Experience coordinating with contractors, utility owners, and technical teams, including incident investigation and root-cause analysis
Demonstrated ability to mentor and provide technical guidance without direct supervisory responsibility
Strong communication, problem-solving, documentation, and organizational skills
Ability to work outdoors in varying conditions, travel throughout assigned territories, respond to urgent field needs, and meet company driving requirements
Compliance with OSHA requirements, company safety policies, and established procedures
Technical training or relevant certifications preferred
Relevant safety or technical certifications preferred

Benefits

Comp & perks

Health insurance
Life insurance
Disability retirement plans
Paid time off
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Discretionary annual incentive plan eligibility for non-sales roles