Long Haul Technician Lead

Zayo Group

. Serve as a subject matter expert in fiber route protection, utility locating, damage prevention, and network troubleshooting.

Posted 11/9/2026full-timeColumbus • Ohio • United StatesSenior💰 $28 - $43 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fiber route protection, utility locating, and advanced fiber testing methodologies, while providing technical guidance and training to field technicians. Capable of assessing complex field issues and coordinating resolution efforts to ensure network integrity and safety compliance.

Highest-signal resume keywords

Fiber Route ProtectionUtility LocatingAdvanced Fiber TestingTroubleshooting MethodologiesTechnical Guidance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fiber Testing EquipmentOTDROptical Power Meter10G–100G Test SetsLayer 1–Layer 4 TestingFault IsolationDamage PreventionInfrastructure AssessmentGPS TechniquesIncident Documentation

Soft Skills

CommunicationProblem-SolvingOrganizational SkillsMentoringKnowledge Sharing

Tools & Technologies

Construction DrawingsRoute MapsGISField OperationsNetwork Operations

Certifications & Qualifications

Technical CertificationsSafety Certifications

Industry Keywords

TelecommunicationsFiber OpticsUnderground ConstructionField OperationsOSHA Compliance

About the role

Key responsibilities & impact

Serve as a subject matter expert in fiber route protection, utility locating, damage prevention, and network troubleshooting.
Perform advanced fiber testing, fault isolation, and troubleshooting using OTDRs, optical power meters, 10G–100G test sets, and Layer 1–Layer 4 testing methodologies.
Provide technical guidance, coaching, knowledge sharing, and hands-on training to field technicians.
Assess complex field issues, determine escalation requirements, and coordinate resolution of network risks and service disruptions.
Develop standardized field troubleshooting procedures, testing methodologies, and technical documentation.
Lead proactive patrols and infrastructure inspections to identify construction activity, excavation, environmental hazards, and potential third-party damage.
Apply utility locating techniques, GPS, route maps, and construction drawings to protect underground infrastructure.
Coordinate with contractors, utility owners, construction crews, locate vendors, Damage Prevention, GIS, Engineering, OSP, Network Operations, and Field Operations.
Conduct advanced locate audits and field validations to identify infrastructure discrepancies.
Lead field assessments of suspected or confirmed damage, documenting site conditions, GPS coordinates, photographs, and technical findings.
Support fault isolation, restoration, root-cause analysis, corrective actions, and emergency restoration plans.
Maintain operational records, equipment readiness, OSHA compliance, safety practices, and accurate incident documentation.
Participate in post-incident reviews and recommend improvements to route protection, patrol practices, locating procedures, and infrastructure protection.

Requirements

What you’ll need

High school diploma or equivalent required; technical training or relevant certifications preferred.
Eight or more years of relevant telecommunications, fiber optics, utility locating, underground construction, or field operations experience preferred.
Advanced knowledge of fiber infrastructure, long-haul route protection, utility locating, and construction-related damage prevention.
Experience with fiber testing equipment, including OTDRs, optical power meters, and applicable 10G–100G test sets, with working knowledge of Layer 1–Layer 4 testing.
Ability to independently assess field risks, troubleshoot complex issues, interpret infrastructure records, and drive resolution.
Experience coordinating with contractors, utility owners, and technical teams, including incident investigation and root-cause analysis.
Demonstrated ability to mentor and provide technical guidance without direct supervisory responsibility.
Strong communication, problem-solving, documentation, and organizational skills.
Ability to work outdoors in varying conditions, travel throughout assigned territories, respond to urgent field needs, and meet company driving requirements.
Relevant safety or technical certifications preferred.

Benefits

Comp & perks

Health insurance
Life insurance
Disability retirement plans
Paid time off
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave