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Long Haul Technician Lead
Zayo Group. Serve as a subject matter expert in fiber route protection, utility locating, damage prevention, and network troubleshooting .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced expertise in fiber route protection, utility locating, and damage prevention, with a strong focus on troubleshooting and technical guidance. Proficient in coordinating with various stakeholders to mitigate infrastructure risks and ensure compliance with safety standards.
Highest-signal resume keywords
Fiber Route ProtectionUtility LocatingOTDR TestingDamage PreventionRoot-Cause Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Fiber Testing EquipmentOTDROptical Power Meter10G–100G Test SetsLayer 1 TestingLayer 2 TestingLayer 3 TestingLayer 4 TestingField OperationsInfrastructure Assessment
Soft Skills
Technical GuidanceProblem-SolvingCommunicationDocumentationOrganizational Skills
Tools & Technologies
GPSConstruction DrawingsRoute MapsTesting MethodologiesField Documentation
Industry Keywords
TelecommunicationsFiber OpticsUnderground ConstructionDamage PreventionOSHA Compliance
About the role
Key responsibilities & impact- Serve as a subject matter expert in fiber route protection, utility locating, damage prevention, and network troubleshooting
- Perform advanced fiber testing, fault isolation, and troubleshooting using OTDRs, optical power meters, 10G–100G test sets, and Layer 1–Layer 4 testing methodologies
- Provide technical guidance, coaching, and knowledge sharing to field technicians
- Assess complex field issues, determine escalation requirements, and coordinate resolution of network risks and service disruptions
- Support standardized field troubleshooting procedures, testing methodologies, and technical documentation
- Lead proactive patrols and infrastructure inspections to identify construction activity, excavation, environmental hazards, and potential third-party damage
- Apply utility locating techniques, GPS, route maps, and construction drawings to identify potential conflicts and protect underground infrastructure
- Coordinate with contractors, utility owners, and construction crews to implement preventive measures and mitigate infrastructure risks
- Conduct advanced locate audits and field validations to identify missing laterals, inaccurate markings, and discrepancies between physical infrastructure and network records
- Partner with locate vendors, Damage Prevention, GIS, Engineering, and OSP to resolve facility identification and locate discrepancies
- Lead field assessments of suspected or confirmed damage, documenting site conditions, GPS coordinates, photographs, and technical findings
- Partner with Network Operations, Engineering, Construction, and Field Operations to support fault isolation, restoration, root-cause analysis, and corrective actions
- Maintain accurate operational records, equipment readiness, and compliance with OSHA requirements, company safety policies, and established procedures
- Ensure field observations, test results, damage locations, and restoration progress are accurately documented and communicated
- Participate in post-incident reviews and support emergency restoration plans for critical long-haul routes
Requirements
What you’ll need- High school diploma or equivalent required
- Eight or more years of relevant telecommunications, fiber optics, utility locating, underground construction, or field operations experience preferred
- Advanced knowledge of fiber infrastructure, long-haul route protection, utility locating, and construction-related damage prevention
- Experience with fiber testing equipment, including OTDRs, optical power meters, and applicable 10G–100G test sets, with working knowledge of Layer 1–Layer 4 testing
- Ability to independently assess field risks, troubleshoot complex issues, interpret infrastructure records, and drive resolution
- Experience coordinating with contractors, utility owners, and technical teams, including incident investigation and root-cause analysis
- Demonstrated ability to mentor and provide technical guidance without direct supervisory responsibility
- Strong communication, problem-solving, documentation, and organizational skills
- Ability to work outdoors in varying conditions, travel throughout assigned territories, respond to urgent field needs, and meet company driving requirements
- Applicants must be currently authorized to work in the United States on a full-time basis
- This position is not eligible for employer-sponsored work authorization, such as OPT, TN, H1B or any other type of work visa, now or in the future
Benefits
Comp & perks- Health insurance
- Life insurance
- Disability retirement plans
- Paid time off
- Excellent Health, Dental & Vision Insurance
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave