Manager, Design Engineering – Optical

Zayo Group

. Lead a team of Optical Design Engineers responsible for designing, capital allocation, link engineering, project management, and implementation of new optical services on the DWDM network .

Posted 10/14/2026full-timeRemote • United StatesSeniorLead💰 $84,900 - $130,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Optical Design Engineering, project management, and telecommunications, with a strong focus on DWDM network design and implementation. Proven ability to lead teams, manage customer commitments, and resolve technical issues effectively.

Highest-signal resume keywords

Optical Design EngineeringTelecommunications Project ManagementDWDM Network DesignROADM TechnologySalesforce Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Optical Systems KnowledgeSignal Flow DesignProject ManagementCapacity PlanningCircuit DesignData Networking ExperienceTelecommunications ExperienceProblem SolvingTechnical Data VerificationCross-Training Implementation

Soft Skills

Excellent Communication SkillsConflict ResolutionTeam LeadershipWorkload ManagementTraining Needs Communication

Tools & Technologies

SalesforceServiceNowSitetrackerMicrosoft OfficeGoogle ProgramsVisioExcelMetasolvNetcracker

Industry Keywords

TelecommunicationsData NetworkingDWDMOptical ProductsNetwork Architecture Standards

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Lead a team of Optical Design Engineers responsible for designing, capital allocation, link engineering, project management, and implementation of new optical services on the DWDM network
Communicate with internal order management personnel and various internal teams regarding project progress
Ensure the team meets and exceeds monthly, quarterly, and annual performance targets
Maintain customer commitments and deadlines in the Zayo Salesforce or future order management system
Provide project status updates to project management groups
Support field operations in resolving provisioning problems and verify technical data to identify potential issues
Participate in development and implementation of engineering standards and procedures
Implement cross-training plans and communicate training needs to management
Manage workload, identify critical issues, and prioritize daily work
Resolve order-flow obstacles and roadblocks to meet required due dates
Participate in operations-related projects and other assigned duties
Plan, record, fulfill capacity, and implement DWDM network throughout the U.S. and Canada
Work with Project Managers and Design and Implementation Engineers on capacity project issues
Design DWDM networks according to network architecture standards and future growth requirements
Implement core network circuit designs as needed
Provide direction for circuit design orders involving transport and facilities requirements
Review capacity requests for correctness and clarify design-related items
Support partner teams and/or ONCC during customer or network escalations
Stay current on technology and network solutions and perform cross-training as needed
Safeguard confidential information

Requirements

What you’ll need

Bachelor’s degree in a technical discipline or equivalent education, training and/or experience
Minimum of seven (7) years of telecommunications and/or data networking experience
Minimum of two (2) years of Telecommunications Project Management or Lead Engineer experience
Ability to meet inflexible deadlines, perform non-predictive multiple tasks, and handle customer conflict to a successful resolution
Excellent verbal and written communication skills
Working knowledge of optical systems and signal flow designs through fixed or flex grid networks using ROADM technology
Experience using Microsoft Office or Google programs and project management software
Ability to apply logical thinking to define problems, collect data, establish facts, and draw valid conclusions
Familiarity with the majority of listed optical products: Fuji, Adva, Ciena 6500 & RLS, Cisco, Infinera DTNx & Flex ILS, Nokia 1830
Understanding of DWDM single flow and spectrum allocation for fixed and flex grid networks
Familiarity with Salesforce, ServiceNow, Sitetracker equivalents
Familiarity with telecom inventory systems; Metasolv / Netcracker is a bonus
Microsoft Office and Google programs proficiency, specifically Visio and Excel or equivalent
This position is not eligible for employment-based visa sponsorship

Benefits

Comp & perks

Non-sales roles may be eligible to participate in a discretionary annual incentive plan
Health insurance
Life insurance
Disability plans
Retirement plans
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave