Network Construction Manager – Break Fix, Fiber Restoration, Network Maintenance

Zayo Group

. Own assigned customer orders, service requests, relocations, repair tickets, and network construction projects through completion and closeout .

Posted 10/31/2026full-timeUnited StatesSeniorLead💰 $77,100 - $118,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing OSP fiber projects, including construction, restoration, and compliance with safety standards. Proficient in project management, budget oversight, and stakeholder communication within the telecommunications industry.

Highest-signal resume keywords

OSP Fiber Project ManagementEmergency Fiber RestorationConstruction Documentation ReviewTelecommunications Technical ExpertiseBudget Management and Cost Control

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fiber OpticsOutside Plant ConstructionSplicing TechniquesProject ManagementConstruction Drawings InterpretationRFP ManagementRestoration PlanningSafety ComplianceTelecommunications ArchitectureOptical Transport Equipment

Soft Skills

LeadershipDecision-MakingCommunicationCustomer ServiceNegotiation

Tools & Technologies

SalesforceMicrosoft ExcelMicrosoft WordGoogle EarthProject-Tracking Tools

Industry Keywords

Telecommunications IndustryFiber Connectivity ProgramsPermittingConstruction ManagementCapital ProjectsAerial PlantUnderground Fiber ConstructionConduit SystemsRestoration MethodsUtility Coordination

Tech Stack

Tools & technologies

Switching

About the role

Key responsibilities & impact

Own assigned customer orders, service requests, relocations, repair tickets, and network construction projects through completion and closeout
Manage pre-construction, engineering coordination, permitting, procurement, construction, splicing, testing, turn-up support, documentation, and closeout for OSP fiber projects
Deliver work to approved scope, schedule, budget, quality, safety, and customer-commitment requirements
Plan and implement fiber connectivity programs and projects
Develop and review scopes of work, construction documents, restoration plans, RFPs, and bid packages; execute bid processes
Oversee equipment and materials procurement, field readiness, and delivery constraints
Perform or support site surveys and field meetings; verify construction progress and completed work
Lead Priority 1 fiber outage restoration through service restoration, stabilization, and permanent repair
Coordinate emergency contractors, construction crews, splicers, locators, utility owners, NOC, engineering, and operations resources
Develop temporary and permanent restoration strategies
Manage Priority 2 and Priority 3 repair and maintenance tickets through execution, documentation, and closeout
Inspect damaged fiber, conduit, handholes, poles, aerial plant, and associated facilities; define restoration scope and approach
Allocate resources across outages, maintenance events, relocations, and planned construction
Provide outage, restoration, risk, completion, timeline, and root-cause updates to leadership, customers, and stakeholders
Participate in after-hours, weekend, holiday, and emergency callout activities as required
Direct construction and splicing vendors, subcontractors, and field crews while maintaining quality and safety
Review contractor production, schedules, invoices, completed work, and documentation; enforce accountability and corrective action
Manage relationships with jurisdictions and right-of-way contacts
Coordinate encroachment permits, franchise agreements, building access agreements, and other access documentation
Ensure timely permitting and vendor performance
Lead safe execution and compliance with Zayo requirements, OSHA standards, excavation practices, and traffic-control requirements
Investigate damages, near misses, and safety concerns; coordinate corrective and preventive actions
Confirm construction, splicing, restoration, and closeout records meet standards
Create and track project and repair budgets, forecasts, cost controls, commitments, and financial closeout
Create and manage INCs, work orders, PDs, purchase orders, damage documentation, and other required records
Maintain project, outage, restoration, construction, and completion documentation
Update project progress and budgets in Salesforce and manual trackers
Process budget requests, purchase orders, invoices, closeout actions, and internal service orders in Salesforce
Serve as primary coordination point for customers, subcontractors, authorities, vendors, and interoffice personnel
Coordinate internal and external resources for customer orders, restoration events, and construction projects
Support customer and stakeholder meetings requiring in-person attendance and travel to client locations or construction sites
Provide telecommunications technical expertise related to OSP construction, fiber optics, network architecture, optical transport, and restoration planning

Requirements

What you’ll need

Bachelor's degree preferred
Minimum of seven (7) years of telecommunications-industry experience involving outside plant, fiber optics, telecommunications architectures, optical transport equipment, and project management
Minimum of four (4) years of experience with all types of outside plant construction and management of large capital projects
Experience managing emergency fiber restoration, break-fix work, network maintenance, and temporary-to-permanent repair activities
Strong knowledge of underground and aerial fiber construction, splicing, conduit systems, handholes, poles, and common OSP restoration methods
Working knowledge of structured cabling, routing, switching, and IP protocols
Ability to understand and read construction drawings, engineering packages, permits, scopes of work, and related project documents
Familiarity with all facets of OSP management, including estimating and quoting, design coordination, permitting, construction, delivery, repair, and closeout
Proficiency with email, Microsoft Excel, Microsoft Word, Google Earth, Salesforce, and related project-tracking tools
Ability to manage multiple aggressive RFP, design, construction, restoration, and maintenance schedules while responding to changing priorities
Ability to direct contractors, manage budgets and invoices, coordinate diverse technical resources, and maintain accountability across concurrent work
Strong communication, leadership, decision-making, and customer-service skills
Proven negotiation skills and practical commercial and cost-management focus
Valid driver's license and ability to drive to assigned projects, customer locations, and construction sites
Ability and willingness to perform on-site surveys, attend field meetings, and meet with municipalities, utilities, customers, and vendors
Full ability and willingness to participate in on-call duty, including nights, weekends, holidays, and emergency response assignments
Ability and willingness to travel locally up to 40%
Must not require employer-sponsored work authorization, including OPT, TN, H1B, or any other work visa, now or in the future

Benefits

Comp & perks

Health insurance
Life insurance
Disability plans
Retirement 401(k) Savings Plan
Generous paid time off policy
Paid parental leave
Potential eligibility for a discretionary annual incentive plan
Equal opportunity employment
Reasonable accommodation during the employment selection process