Senior Account Manager

Zayo Group

. Support existing and prospective accounts requiring Zayo fiber infrastructure services.

Posted 10/9/2026full-timeRemote • Massachusetts • United StatesSenior💰 $100,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong account management and strategic selling capabilities, with a proven track record in driving sales growth for Fiber, Transport, IP, SD-WAN, and Security services. Excels in building customer relationships and delivering exceptional service while effectively collaborating with teams and managing diverse personalities.

Highest-signal resume keywords

Sales ExperienceAccount ManagementCustomer Relationship BuildingStrategic Selling ProcessSalesforce Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ManagementRevenue GrowthProposal PresentationSolution DesignFinancial AcumenData AnalysisSales ForecastingAccount StrategyCompetitive AnalysisDeal Structuring

Soft Skills

Excellent Communication SkillsInterpersonal SkillsTime ManagementOrganizational SkillsProblem Solving

Tools & Technologies

SalesforceMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Fiber InfrastructureTransport ServicesIP ServicesSD-WANSecurity Services

About the role

Key responsibilities & impact

Support existing and prospective accounts requiring Zayo fiber infrastructure services.
Develop customer relationships and drive sales of Fiber, Transport, IP, SD-WAN, Edge and Security services.
Achieve sales and revenue growth targets through account management and prospecting.
Promote Zayo products and services to targeted account patches.
Use network knowledge and proximity to key buildings to drive on- and near-net sales.
Understand local competitive dynamics and win competitive deals.
Present proposals and manage customers through a strategic sales process.
Maintain customer relationships, secure existing revenue through long-term commitments, and sell net-new accounts.
Apply customer, industry, and service knowledge to achieve revenue objectives.
Develop account strategy, solution design, and relationship management with the Sales team.
Track, analyze, and report sales performance and activities in Salesforce and other reporting tools.
Provide accurate forecasts and maintain customer activity records.
Provide timely information to management.
Coordinate with other departments to maintain customer satisfaction and meet revenue objectives.
Collaborate as part of a team while working independently with minimal supervision.

Requirements

What you’ll need

Bachelor’s degree or equivalent from four-year College; or equivalent experience.
Minimum of five (5) years of sales experience managing large and transactional deals.
Proven ability to build relationships.
Strong financial acumen.
Understand how to build a deal.
Quick learner who collaborates well with others.
Excellent communication skills, both verbal and written.
Exceptional customer service and relationship building/maintaining skills.
Excellent time management and organizational skills.
Ability to operate with high autonomy in a new or existing market.
A sense of urgency and desire to rapidly accelerate results and career with Zayo Group Sales.
Excellent interpersonal skills and ability to work effectively with diverse personalities.
Ability to present data with effective communication and presentation skills.
High tolerance for ambiguity and ability to work successfully in a matrix management model.
Strong understanding of account management and the strategic selling process.
Effective problem solving and interpersonal skills.
Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus.
General understanding of Zayo Networks value proposition, products, and services such as Fiber Infrastructure, Transport, IP, SD-WAN and Security services.
Ability to travel as required by customers.

Benefits

Comp & perks

Health insurance
Life insurance
Disability retirement plans
Paid time off
Paid parental leave
Dental insurance
Vision insurance
Retirement 401(k) Savings Plan