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Senior Account Manager
Zayo Group. Generate sales revenue by promoting Zayo products and services to targeted accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales strategy development, account management, and customer relationship building, with a strong understanding of Fiber Infrastructure and related services. Proven ability to analyze sales performance and provide accurate forecasts using Salesforce and other reporting tools.
Highest-signal resume keywords
Sales ExperienceAccount ManagementSalesforceCustomer Relationship ManagementFinancial Acumen
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentSales Performance AnalysisForecastingSolution DesignFiber Infrastructure KnowledgeTransport ServicesIP ServicesSD-WAN ServicesSecurity Services
Soft Skills
Relationship BuildingCommunication SkillsTime ManagementOrganizational SkillsProblem-Solving Skills
Tools & Technologies
SalesforceMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Industry Keywords
Strategic Selling ProcessCustomer SatisfactionMatrix Management ModelAutonomy in Sales
About the role
Key responsibilities & impact- Generate sales revenue by promoting Zayo products and services to targeted accounts
- Understand network proximity to key buildings and local competitive dynamics to drive sales
- Present proposals and manage customers through a strategic sales process
- Maintain customer relationships, secure existing revenue, and sell net-new accounts
- Develop account strategy, solution design, and relationship management for targeted accounts
- Track, analyze, and report sales performance and activities in Salesforce and other reporting tools
- Provide accurate and timely forecasts of sales opportunities
- Maintain customer activity records for sales reporting and forecasting
- Provide accurate and timely information to management
- Coordinate with departments to maintain customer satisfaction and meet revenue objectives
- Work collaboratively while performing independently with minimal supervision
- Attend regular local meetings with sales, engineering, and operations teams where local offices exist
Requirements
What you’ll need- Bachelor’s degree or equivalent from four-year College; or equivalent experience
- Minimum of five (5) years of sales experience managing large and transactional deals
- Proven ability to build relationships
- Strong financial acumen
- Ability to build a deal
- Excellent verbal and written communication skills
- Exceptional customer service and relationship building/maintaining skills
- Excellent time management and organizational skills
- Ability to operate with high autonomy in a new or existing market
- Excellent interpersonal, communication, and presentation skills
- Ability to work successfully in a matrix management model
- Strong understanding of account management and the strategic selling process
- Effective problem-solving and interpersonal skills
- Knowledge of Microsoft Word, Excel, PowerPoint; Salesforce a plus
- General understanding of Fiber Infrastructure, Transport, IP, SD-WAN, and Security services
- Ability to travel as required by customers
Benefits
Comp & perks- Excellent Health, Dental & Vision Insurance
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave
- Health insurance
- Life insurance
- Disability retirement plans
- Sales incentive plan eligibility