Senior Account Manager

Zayo Group

. Support existing and prospective accounts needing Zayo fiber infrastructure services .

Posted 9/16/2026full-timeRemote • Ohio • United StatesSenior💰 $100,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and strategic selling processes, with a strong focus on building customer relationships and driving sales growth in fiber infrastructure and related services. Proficient in utilizing Salesforce and other reporting tools to track performance and forecast sales opportunities.

Highest-signal resume keywords

Account ManagementSales ExperienceCustomer Relationship BuildingSalesforce ProficiencyStrategic Selling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ManagementFinancial AcumenDeal StructuringSales ForecastingPerformance Analysis

Soft Skills

Excellent CommunicationTime ManagementInterpersonal SkillsProblem-SolvingOrganizational Skills

Tools & Technologies

SalesforceMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Fiber InfrastructureTransport ServicesIP ServicesSD-WANSecurity Services

About the role

Key responsibilities & impact

Support existing and prospective accounts needing Zayo fiber infrastructure services
Develop customer relationships and drive sales of Fiber, Transport, IP, SD-WAN, Edge, and Security services
Achieve sales and revenue growth targets through account management and prospecting
Promote Zayo products and services to targeted accounts
Understand network proximity to key buildings and local competitive dynamics to drive sales
Present proposals and manage customers through a strategic sales process
Maintain customer relationships, secure existing revenue, and sell net-new accounts
Develop account strategy, solution design, and relationship management with the Sales team
Track, analyze, and report sales performance and activities in Salesforce and other reporting tools
Forecast sales opportunities and maintain customer activity records
Provide timely information to management
Coordinate with other departments to maintain customer satisfaction and meet revenue objectives
Work collaboratively while performing independently with minimal supervision

Requirements

What you’ll need

Bachelor’s degree or equivalent from four-year College; or equivalent experience
Minimum of five (5) years of sales experience managing large and transactional deals
Proven ability to build relationships
Strong financial acumen
Understanding of how to build a deal
Excellent verbal and written communication skills
Exceptional customer service and relationship building/maintaining skills
Excellent time management and organizational skills
Ability to operate with high autonomy in a new or existing market
Excellent interpersonal, communication, and presentation skills
Ability to work successfully in a matrix management model
Strong understanding of account management and the strategic selling process
Effective problem-solving and interpersonal skills
Knowledge of Microsoft Word, Excel, and PowerPoint; Salesforce a plus
General understanding of fiber infrastructure, Transport, IP, SD-WAN, and Security services
Ability to travel as required by customers
Ability to reside in either the Cincinnati, Ohio or Columbus, Ohio metro area

Benefits

Comp & perks

Health insurance
Life insurance
Disability retirement plans
Paid time off
Paid parental leave
Excellent dental insurance
Excellent vision insurance
Retirement 401(k) Savings Plan