Senior Account Manager – Federal Civilian

Zayo Group

. Generate sales revenue and achieve assigned growth targets by promoting Zayo products and services across targeted Federal Civilian accounts and prospects.

Posted 10/7/2026full-timeRemote • United StatesSenior💰 $90,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in complex sales and account management within the U.S. Federal Government sector, with a strong focus on strategic selling, relationship-building, and navigating Federal acquisition processes. Proficient in leveraging telecommunications and digital infrastructure solutions to meet customer needs and achieve sales targets.

Highest-signal resume keywords

Complex Sales ExperienceFederal Acquisition KnowledgeStrategic Account ManagementRelationship-Building SkillsTelecommunications Solutions Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Growth StrategiesOpportunity QualificationProposal ManagementFederal Budget CyclesTelecommunications SolutionsCloud ConnectivityData Center ModernizationCybersecurity KnowledgeContract NegotiationPipeline Development

Soft Skills

Executive CommunicationCollaborationProblem-SolvingOrganizationInterpersonal Skills

Tools & Technologies

SalesforceMicrosoft WordMicrosoft ExcelMicrosoft PowerPointCRM Platforms

Industry Keywords

Federal Civilian AccountsGWACsIDIQsBPAsGSA MASNASA SEWPZero TrustNetwork ResilienceDigital InfrastructureAcquisition Pathways

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Generate sales revenue and achieve assigned growth targets by promoting Zayo products and services across targeted Federal Civilian accounts and prospects.
Develop and execute strategic account plans aligned to agency missions, technology roadmaps, budgets, acquisition plans, and Zayo capabilities.
Build and maintain senior relationships with agency IT, network, cybersecurity, procurement, and contracting stakeholders.
Execute Sell To, Sell Through, and Sell With strategies using direct agency relationships, system integrators, contract partners, small businesses, and strategic technology partners.
Identify whitespace, cross-sell, and new-logo opportunities across assigned Federal Civilian entities.
Manage complex Federal opportunities from qualification and RFI/RFP response through proposal, negotiation, award, and implementation handoff.
Translate Federal budget, appropriations, and procurement cycles into pursuit timing, account priorities, and pipeline development activities.
Leverage Federal contract vehicles and acquisition pathways, including GWACs, IDIQs, BPAs, GSA MAS, NASA SEWP, and task orders.
Coordinate with Business Development, Bid Management, Contracts/Legal, Security/Compliance, Sales Engineering, Product, Operations, Service Delivery, and Customer Success.
Lead executive briefings, account reviews, customer presentations, and solution discussions.
Analyze customer requirements, competition, and emerging technologies to position Zayo for modernization, resilience, security, cloud, and connectivity priorities.
Maintain strategic account plans, customer activity, opportunity data, and accurate forecasts in Zayo's CRM and reporting tools.

Requirements

What you’ll need

Bachelor's degree or equivalent combination of education and experience.
Minimum of ten (10) years of complex sales experience managing large or strategic account territories, with significant experience selling to the U.S. Federal Government and Federal Civilian departments and agencies.
Demonstrated success achieving sales goals, growing strategic accounts, developing qualified pipeline, and closing complex opportunities.
Working knowledge of Federal acquisition, including fiscal-year budget cycles, FAR-based procurement, BPAs, IDIQs, GWACs, GSA MAS, NASA SEWP, and task-order processes.
Experience navigating complex solicitations and proposals with bid, contracts, legal, technical, security, and compliance teams.
Strong understanding of account management, strategic selling, opportunity qualification, and complex pursuit management.
Exceptional relationship-building and executive communication skills, with the ability to establish credibility with senior government and industry decision makers.
Strong financial and business acumen.
Strong ethics, integrity, and sound judgment, with a commitment to compliant and transparent business practices in Federal customer and procurement environments.
Strong organization and prioritization skills, with urgency, accountability, and the ability to navigate ambiguity in a fast-paced environment.
Strong interpersonal, collaboration, and problem-solving skills; approachable, respectful, and effective working across diverse internal and external stakeholders.
Strong understanding of telecommunications and digital infrastructure solutions, including Ethernet, IP Transport, Dark Fiber, Wavelengths, Custom Access, Cloud Connectivity, and Colocation.
Knowledge of Federal Civilian technology trends including hybrid cloud, Zero Trust, cybersecurity, data center modernization, and network resilience.
Proficiency with Microsoft Word, Excel, and PowerPoint; Salesforce or a comparable CRM platform preferred.
Must be eligible to satisfy and maintain applicable U.S. Government suitability, security, credentialing, access, and contractual requirements for assigned Federal programs.
Ability to travel as required by customers and assigned accounts.
Must not require employment-based visa sponsorship.

Benefits

Comp & perks

Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Health insurance
Life insurance
Disability retirement plans
Paid time off
Sales incentive plan eligibility