Senior Account Manager – SLED

Zayo Group

. Support existing and prospective SLED accounts needing Zayo fiber infrastructure and connectivity services .

Posted 10/7/2026full-timeRemote • Nevada • United StatesSenior💰 $90,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in solution selling to large SLED accounts, with a strong focus on achieving sales targets and maintaining customer relationships. Proficient in utilizing Salesforce for tracking sales performance and delivering exceptional customer service.

Highest-signal resume keywords

Solution SellingSalesforceAccount ManagementCustomer Relationship ManagementFinancial Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Performance TrackingSales Opportunity ForecastingStrategic Selling ProcessZayo Products KnowledgeEthernetOCNIP TransportDark FiberCustom AccessColocation

Soft Skills

Excellent Communication SkillsCustomer Service SkillsRelationship-Building SkillsProblem-Solving SkillsInterpersonal Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointSalesforce

Industry Keywords

SLED AccountsRevenue GrowthAccount StrategyCustomer SatisfactionNet Promoter Score

About the role

Key responsibilities & impact

Support existing and prospective SLED accounts needing Zayo fiber infrastructure and connectivity services
Achieve sales and revenue growth targets through account management and new-account acquisition
Meet monthly, quarterly, and annual sales goals through prospecting and selling
Promote Zayo products and services to targeted accounts
Present proposals and manage customers through the sales process
Maintain high Net Promoter Score results through excellent customer support
Maintain customer relationships, secure existing revenue through long-term commitments, and sell to new accounts
Apply customer, industry, and service knowledge to achieve revenue objectives
Develop account strategy, solution design, and relationship management with the Sales team
Manage a high volume of work with strong responsiveness
Track, analyze, and report sales performance and activities in Salesforce and other reporting tools
Provide accurate and timely sales opportunity forecasts and customer activity records
Provide accurate and timely information to management
Coordinate with other departments to maintain customer satisfaction and meet revenue objectives
Work collaboratively while performing independently with minimal supervision

Requirements

What you’ll need

Bachelor’s degree or equivalent from four-year College; or equivalent combination of education and experience
Minimum of five (5) years’ experience solution selling into large SLED Accounts
Strong financial acumen
Demonstrated success and consistency in achieving targeted sales goals
Excellent verbal and written communication skills
Exceptional customer service and relationship-building/maintaining skills
Thorough understanding of account management and the strategic selling process
Effective problem-solving and interpersonal skills
Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus
Complete understanding of Zayo Networks’ value proposition and products and services, including Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation
Must meet work authorization requirements; this position is not eligible for employment-based visa sponsorship

Benefits

Comp & perks

Health insurance
Life insurance
Disability plans
Retirement plans
Excellent health, dental and vision insurance
Retirement 401(k) savings plan
Generous paid time off policy
Paid parental leave
Potential eligibility for a discretionary sales incentive plan