Senior Channel Manager

Zayo Group

. Cultivate and foster relationships with Telecom Service Brokers and Sub-agents.

Posted 9/18/2026full-timeRemote • Texas • United StatesSenior💰 $90,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Channel Sales and solution selling, with a strong focus on building relationships with Telecom Service Brokers and Sub-Agents. Proficient in utilizing CRM tools for sales performance analysis and forecasting while maintaining exceptional customer service standards.

Highest-signal resume keywords

Channel Sales ExperienceSolution SellingSales Performance AnalysisCustomer Relationship ManagementTelecom Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingRevenue Growth StrategiesProposal DevelopmentSales Target AchievementCustomer Management

Soft Skills

Verbal CommunicationWritten CommunicationCustomer ServiceRelationship Building

Tools & Technologies

Zayo CRM ToolGoogle SuiteMicrosoft OfficeSalesforce

Industry Keywords

Telecom Service BrokersSub-AgentsEthernetWavelengthIP TransportDark FiberCustom AccessColocation

About the role

Key responsibilities & impact

Cultivate and foster relationships with Telecom Service Brokers and Sub-agents.
Assist agents throughout the sales process by providing proposals and aiding in customer and prospect management.
Educate the Sub-Agents community about Zayo's complete product portfolio to drive revenue growth and ensure an exceptional partner experience.
Use knowledge of customers, industry, and services to meet revenue targets.
Monitor, analyze, and report sales performance and activities using Zayo's CRM tool and other reporting systems.
Create accurate and timely sales opportunity forecasts.
Maintain detailed records of agent and customer interactions for sales and forecasting reports.
Collaborate with internal departments to uphold agent and customer satisfaction and achieve revenue goals.
Balance teamwork while independently contributing to the overall success of the role.
Report directly to the Vice President of Channel Sales.

Requirements

What you’ll need

Bachelor's degree or an equivalent four-year college education.
Minimum of three (3) years of experience in solution selling to large accounts.
Minimum of two (2) years of experience in Channel Sales.
Established relationships with key Telecom Service Distributors and Sub-Agents.
Demonstrated track record of consistent success in achieving targeted sales goals.
Excellent verbal and written communication skills.
Exceptional abilities in customer service and building/maintaining relationships.
Comprehensive understanding of Zayo Network's value proposition, products, and services, including Ethernet, Wavelength, IP transport, Dark Fiber, Custom Access, and Colocation.
Familiarity with Google Suite, Microsoft Office, and Salesforce.

Benefits

Comp & perks

Health insurance
Life insurance
Disability retirement plans
Paid time off
Paid parental leave
Excellent dental insurance
Excellent vision insurance
Retirement 401(k) Savings Plan