Workplace Operations Analyst II

Zayo Group

. Support workplace operations and facilities coordination for assigned company and acquired locations .

Posted 10/13/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $53,300 - $82,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in workplace operations and facilities coordination, with a strong focus on vendor management, project support, and process improvement across multiple locations. Proficient in maintaining accurate records and effective communication with various stakeholders.

Highest-signal resume keywords

Workplace Operations CoordinationVendor ManagementProject CoordinationFacilities Services ExperienceOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Facilities CoordinationProject SupportProcess ImprovementWorkplace Requests ManagementSite Records ManagementMaintenance CoordinationVendor Activities CoordinationOffice OperationsService ImplementationsOperational Gap Analysis

Soft Skills

Effective CommunicationOrganizational SkillsProblem-Solving

Tools & Technologies

Facilities Work-Order SystemsVendor-Management Processes

Industry Keywords

Facilities ManagementProperty ManagementReal EstateHospitalityWorkplace Safety Practices

About the role

Key responsibilities & impact

Support workplace operations and facilities coordination for assigned company and acquired locations
Serve as a primary contact for employees, onsite representatives, property management, vendors, and service providers
Coordinate resolution of facilities, maintenance, cleaning, security, access, life safety, food and beverage, office service, and workplace-related issues
Track, assign, follow up on, and document facilities work orders, vendor requests, service issues, site needs, and operational action plans through completion
Support acquired-site integration activities by assessing workplace practices, documenting site conditions, identifying operational gaps, and coordinating transition activities
Coordinate vendor realignment and service consolidation initiatives, including collecting site information, comparing practices, supporting implementation plans, tracking milestones, and escalating risks or decisions
Assist with facilities-related projects such as site rebranding, service transitions, safety program coordination, vendor onboarding, and workplace process changes across multiple locations
Review vendor relationships, service practices, work-order processes, invoicing procedures, and site records to identify inconsistencies and recommend improvements
Maintain accurate records related to vendors, service schedules, work orders, site profiles, invoices, expenses, project status, integration progress, risks, dependencies, decisions, and completion dates
Communicate workplace operations updates to employees, onsite contacts, vendors, property managers, internal partners, and Workplace Operations leadership
Apply established Real Estate and Workplace Operations standards and escalate issues requiring leadership review or stakeholder alignment

Requirements

What you’ll need

Bachelor’s degree in business administration, facilities management, real estate, hospitality, property management, or a related field; equivalent related work experience may be substituted for the degree requirement
Minimum of three (3) years of experience in workplace operations, facilities coordination, property management, office operations, vendor coordination, project coordination, or a related operational support function
Experience coordinating facilities services, workplace requests, vendor activities, maintenance, inspections, repairs, office moves, site records, or workplace improvement activities
Experience supporting projects, process changes, vendor transitions, service implementations, or multi-site operational coordination
Ability to collect and organize site information, identify operational gaps, analyze process or service inconsistencies, recommend practical solutions, and follow through on assigned action plans
Strong organizational skills with the ability to manage multiple locations, vendors, requests, records, deadlines, milestones, and priorities simultaneously
Effective written and verbal communication skills, with the ability to exchange information clearly with employees, onsite contacts, vendors, property managers, internal teams, and leadership
Familiarity with facilities work-order systems, vendor-management processes, invoice coordination, workplace safety practices, emergency-preparedness activities, access procedures, or site operating standards preferred

Benefits

Comp & perks

Non-sales roles may be eligible to participate in a discretionary annual incentive plan
Health insurance
Life insurance
Disability retirement plans
Paid time off
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave