Career Advisor – Part Time

Zeiders Enterprises, Inc.

. Maintain readiness in a fast-paced contact center work environment supporting military spouses .

Posted 10/9/2026part-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing educational and career advising to diverse adult populations, with strong skills in training development, public speaking, and navigating government resources. Proficient in managing case systems and delivering high-quality support in a fast-paced contact center environment.

Highest-signal resume keywords

Bachelor's Degree4+ Years Educational Advising ExperienceTraining Development and DeliveryStrong Communication SkillsU.S. Citizenship

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Career AdvisingEducational ResourcesTraining DevelopmentPublic SpeakingGroup PresentationCase ManagementResearch SkillsCritical ThinkingTechnology NavigationWebsite Troubleshooting

Soft Skills

Active ListeningInterpersonal SkillsProblem-Solving

Tools & Technologies

Call Center TechnologyGovernment Case Management SystemOnline Education Platforms

Industry Keywords

Military Spouses SupportDepartment of DefenseOccupational LicensingScholarship Program AdministrationAdult Education

About the role

Key responsibilities & impact

Maintain readiness in a fast-paced contact center work environment supporting military spouses
Receive initial calls from military spouses via live handoff using call center technology
Receive incoming live chats from military spouses
Assess military spouses’ needs and provide individualized Government-approved resources
Provide education and career advising
Recommend online and distance education and training opportunities
Educate military spouses about financial assistance resources
Assist spouses with understanding federal, state and local occupational licensing
Provide credentialing information for select career fields
Schedule career coaching appointments
Troubleshoot website access associated with SECO programs
Assist with administration of a Department of Defense military spouse scholarship program
Maintain the government-provided case management system, spouse profiles, and scholarship accounts

Requirements

What you’ll need

Candidates must reside in the United States
Bachelor's degree AND 4+ years professional experience providing high quality and in-depth educational, career, or employment advising or coaching to diverse ADULT populations
Three (3) years' experience in training development and delivery, public speaking, group presentation and facilitation skills, preferably in adult education, medical or non-medical setting
Two (2) years' experience supervising or overseeing the delivery of social services and/or education programs, systems and services
U.S. Citizenship required due to US Government systems access
Home internet service with speeds in excess of 3Mb in both upload and download directions through broadband internet service
Strong technology and research skills
Ability to navigate multiple computer systems simultaneously
Strong communication skills
Active listening skills to interpret client needs and provide required support and/or resources
Critical thinking skills to connect clients to applicable resources
Ability to accommodate a full-time training schedule for the first 6-8 weeks of employment if hired
Must have a home office setup
Must occasionally lift and/or move up to 20 pounds

Benefits

Comp & perks

Part-time remote work-from-home opportunity
Reasonable accommodations for individuals with disabilities
Equal Opportunity Employer protections
Protected Veterans and Individuals with Disabilities status protections