Zeiders Enterprises, Inc.

Career Advisor

• Provide support for geographically dispersed career center staff delivering individualized and comprehensive services under the Spouse Education and Career Opportunities (SECO) Program
• Ensure contract-related activities, government interface, and personnel management follow corporate policies and management philosophy
• Serve as the primary corporate management resource for approximately 15 career advisors
• Manage employees virtually and oversee the direction, coordination, and performance evaluation of the career advising team
• Interview, hire, train, plan, assign, and direct work
• Appraise and coach performance, reward and discipline employees, address complaints, and resolve issues
• Provide program guidance and quality-control monitoring and feedback
• Implement industry-standard contact center practices
• Collaborate with the integrated contract management team and work independently on tasks and projects
• Provide individualized performance coaching and professional development
• Complete required deliverables accurately, professionally, and on time
• Contribute to new initiatives
• Create content for and conduct presentations for internal constituents

Career Advisor Supervisor

Counselor

• Receive command and non-command referrals and make introductory contact with referred Sailors
• Provide information about the SAIL program
• Conduct initial clinical assessments and ongoing risk assessments using the Columbia Suicide Severity Risk Scale (C-SSRS)
• Provide ongoing safety planning using the Veterans Affairs Safety Plan
• Collaborate with Sailor commands and provide routine updates regarding risk, safety, and recovery progress in accordance with DoDI 6490.08
• Provide clinical case management according to SAIL protocols and procedures
• Connect enrolled Sailors with behavioral health providers and supportive resources
• Document referral information for Sailors who decline or cannot be contacted in the FFSMIS SAIL Record System
• Alert commands when SAIL services conclude and advise on procedures if suicide-related risk returns
• Report suspected child abuse and domestic abuse/violence to appropriate civilian authorities and Family Advocacy Representatives
• Provide warm handoffs for restricted domestic abuse and sexual assault reports
• Coordinate initial evaluations by qualified Military Treatment Facility/Emergency Department staff after suicide-related behavior or ideation
• Collaborate with behavioral health and other service providers when authorized by a release of information
• Participate in quarterly site/regional quality-assurance procedures
• Document and maintain current records for all SAIL contacts, assessments, and case-management services
• Intervene in crisis situations using professional judgment, ethical practice, and common sense
• Maintain case documentation in accordance with applicable policies, laws, and instructions

Career Advisor Supervisor

Counselor – Military Support