Account Manager – Chronic Disease Management

ZEISS Group

. Drive profitable sales growth and expand ZEISS market presence within an assigned territory .

Posted 9/17/2026full-timeRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing sales territories, developing strategic account plans, and executing business growth initiatives within the healthcare sector. Proficient in relationship-building, consultative selling, and utilizing CRM systems to drive sales performance.

Highest-signal resume keywords

Sales Territory ManagementStrategic Account PlanningConsultative SellingSalesforce CRM ProficiencyOphthalmic Technology Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingRevenue ProjectionsMarket AnalysisProposal DevelopmentCustomer OnboardingRFP SupportNegotiation SkillsAnalytical SkillsAccount DevelopmentTerritory Planning

Soft Skills

Relationship-BuildingCommunication SkillsOrganizational SkillsTime ManagementStakeholder Management

Tools & Technologies

SalesforceMicrosoft Office

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Healthcare SalesOphthalmologyChronic Disease ManagementRegulatory ComplianceISO Processes

About the role

Key responsibilities & impact

Drive profitable sales growth and expand ZEISS market presence within an assigned territory
Manage strategic customer relationships with ophthalmologists, optometrists, clinics, hospitals, and other healthcare stakeholders
Develop and execute annual territory business plans and account-specific growth plans
Identify and pursue new business opportunities
Analyze territory performance and maximize revenue and market share
Manage the complete sales cycle from prospecting through implementation, installations, and post-sale follow-up
Conduct customer meetings, sales presentations, product demonstrations, and evaluations
Develop proposals and recommendations aligned with customer objectives
Maintain sales pipeline and prepare sales forecasts and revenue projections
Educate healthcare professionals and support staff on product applications and best practices
Support product implementation and customer onboarding
Develop strategic account plans and assess equipment footprints, technology utilization, replacement cycles, and business needs
Monitor competitor activity, market dynamics, emerging technologies, and industry trends
Lead or participate in RFPs, RFQs, tenders, contract negotiations, and implementation activities
Support product launches, promotional campaigns, customer education programs, conferences, trade shows, and marketing initiatives
Collaborate with Marketing, Clinical Applications, Customer Care, Service, Finance, Sales Administration, and affiliated business units
Support onboarding and development of newly hired Account Managers when required
Maintain customer, pipeline, and opportunity data in Salesforce
Complete activity reports, sales forecasts, expense reports, and required documentation
Assist with customer orders, delivery coordination, and issue resolution
Maintain compliance with company policies, quality standards, regulatory requirements, ISO processes, provincial and federal legislation, and ZEISS ethics standards

Requirements

What you’ll need

Bachelor's degree in Science, Health Sciences, Life Sciences, Business, or a related field, or an equivalent combination of education and experience
Demonstrated experience managing a geographic sales territory and achieving revenue objectives
Experience presenting, negotiating, and building relationships with healthcare professionals
Experience supporting RFPs, RFQs, tenders, or healthcare procurement processes
Experience with CRM systems, preferably Salesforce
Knowledge of ophthalmic technologies, chronic disease management solutions, or related healthcare products
Three to five (3-5) years sales experience or related field
Strong prospecting, account development, and territory planning capabilities
Demonstrated ability to identify and capitalize on growth opportunities
Exceptional relationship-building and stakeholder management skills
Consultative selling approach focused on long-term customer success
Excellent presentation, communication, and negotiation skills
Ability to communicate clinical, technical, and business information effectively
Strong analytical skills and the ability to interpret market, customer, and sales data
Ability to develop strategic business recommendations and account plans
Proficiency with Salesforce CRM and Microsoft Office applications
Strong organizational and time management skills
Safely operate a motor vehicle and maintain a valid motor vehicle license
Must be Fluent in French and English
Extensive travel is required by automobile and/or air; must be willing to travel in Canada and internationally for training, meetings, exhibit support and coverage outside assigned territory
Ability to lift up to 80lbs
Valid driver's licence and satisfactory driving record required
Evening and weekend work may be required
The demonstration of product can require weekend work and frequent traveling
At times the company may move employees to different locations as requirements change

Benefits

Comp & perks

Medical
Vision
Dental
RRP
Employee Assistance Program
Paid time off including vacation, personal, and sick days