Applications Engineer II

ZEISS Group

. Serve as a trusted technical advisor helping customers understand and maximize ZEISS hardware and software systems.

Posted 11/3/2026full-timeWixom • Michigan • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in ZEISS Industrial Metrology systems, providing technical support and training while effectively communicating complex concepts to diverse audiences. Proficient in problem-solving and project management, with a strong foundation in engineering principles and software applications.

Highest-signal resume keywords

Bachelor's Degree In Computer ScienceProficiency In 3D MathematicsExperience With Programming In Scientific Computing LanguagesStrong Ability To Interpret Engineering DrawingsExceptional Written And Verbal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportTraining DevelopmentSoftware TestingDatabase ManagementProject Data PreparationStatistical Process ControlQuality Data AnalysisSystem IntegrationNetworkingCloud Computing

Soft Skills

Interpersonal SkillsProblem-Solving SkillsSelf-Motivated LearnerCollaboration SkillsAbility To Convey Technical Concepts

Tools & Technologies

ZEISS HardwareZEISS Software SystemsWindows Operating SystemsSQLData Analysis ToolsServer Administration

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Industrial MetrologyManufacturing ProcessesMetrology ProcessesEngineering DrawingsDimensional Control

Tech Stack

Tools & technologies

CloudSQL

About the role

Key responsibilities & impact

Serve as a trusted technical advisor helping customers understand and maximize ZEISS hardware and software systems.
Deliver standard in-house, on-site, and customized client-specific training on ZEISS Industrial Metrology systems.
Collaborate with internal teams to develop and maintain an effective, up-to-date training curriculum.
Provide remote and on-site technical support for ZEISS Industrial Metrology systems.
Address customer software and application inquiries.
Assess and prioritize customer issues based on urgency and impact.
Support internal ZEISS teams with software and application expertise.
Assist with software and system testing for product development.
Document and report software performance issues.
Deliver after-sales technical support for successful system implementation.
Provide foundational support for Windows operating systems, networking and connectivity, and database management.
Respond to quotation requests by analyzing requirements and estimating project completion time.
Prepare and maintain project data.
Implement quoted application solutions remotely, in classrooms, or on-site.

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Physics, Mechanical Engineering, or a related technical field is required.
2 - 5 years of experience
Strong ability to interpret engineering drawings for dimensional control requirements.
Proficiency in 3D mathematics and experience with programming in modern scientific computing languages.
Exceptional written and verbal communication skills, with the ability to present technical concepts to both small and large audiences.
Proven ability to identify, articulate, and resolve technical challenges, including creating concise technical reports.
Strong interpersonal skills, with the ability to build relationships and collaborate effectively with customers and internal teams.
Experience in training or teaching, with the ability to clearly convey technical concepts and demonstrate product benefits.
Excellent problem-solving skills and the ability to work independently to develop solutions for customer challenges.
Self-motivated learner with the ability to independently acquire knowledge to address customer needs.
Requires a valid Driver's License.
IT Experience with: Server Administration, Networking, Cloud Computing, Data Analysis and Reporting, SQL/Database Management, System Integration (Nice to Haves)
Experience with Statistical Process Control (SPC) and Quality Data (Nice to Have)
Understanding of Manufacturing and Metrology Processes (Nice to Have)

Benefits

Comp & perks

Medical
Vision
Dental
401k Matching
Employee Assistance Programs
Vacation and sick pay