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Business Development Expert
ZEISS Group. Serve as the primary day-to-day customer interface within SSC US and facilitate technology exchange.
About the role
Key responsibilities & impact- Serve as the primary day-to-day customer interface within SSC US and facilitate technology exchange.
- Lead local solution-development activities with customers and internal stakeholders.
- Develop and maintain region-specific knowledge of customer processes, competitor activities, and relevant industry conferences.
- Consolidate and communicate market insights to Strategic Marketing, Product Owners, and Heads of FoBs within SMS.
- Lead successful new product introductions in partnership with local application experts.
- Support NPI projects through repeat purchase and provide input on priorities during customer evaluations.
- Serve as the primary SSC counterpart to Strategic Marketing SMS, aligning Field Marketing and Strategic Marketing.
- Support TRMs with regional input and align customer insights, NPI learnings, and market observations with headquarters stakeholders.
- Support implementation of the Business Development and Field Marketing role in the United States.
- Establish differentiation from Application SMT responsibilities.
- Advance customer-value-focused field execution for SMS and facilitate regional transfer of tools and technologies from SMT-5 (“Beyond”) through the SSC organization.
- Build and maintain relationships with leading U.S. semiconductor customers, local application experts, and customer teams.
Requirements
What you’ll need- Master’s degree in mechanical, electrical, or related engineering required; PhD preferred.
- 10+ years of technical experience in photomask manufacturing or wafer fabrication.
- Industry contacts and expertise in at least one of: Photomask manufacturing; Inspection and metrology; Yield engineering and patterning.
- Extensive experience co-developing products and managing strategic customer partnerships.
- Experience gathering customer process insights and competitive intelligence through field engagement, product analysis, and industry events.
- Experience launching new products with customers.
- In-depth knowledge of the semiconductor market, innovation cycles, and regulatory environment.
- Established customer relationships and industry network.
- Expertise in optical systems, materials, metrology, and semiconductor processes.
- Knowledge of photomask shop processes, including alignment, metrology, and repair.
- Strong relationship-building skills and ability to understand customer processes and challenges.
- Excellent communication skills, including presenting complex technical information to varied audiences.
- Strong analytical and systems-thinking skills to connect customer challenges with SMS technologies and products.
- Ability to bridge technology, business, and customer stakeholders across disciplines.
- Strong project management skills.
- Business-level fluency in English.
Benefits
Comp & perks- Medical
- Vision
- Dental
- 401k Matching
- Employee Assistance Programs
- Vacation and sick pay