Field Service Technician

ZEISS Group

. Install, repair, troubleshoot, service and calibrate high-tech machines at customer locations.

Posted 9/21/2026full-timeRemote • Washington • United StatesMid-LevelSenior💰 $54,000 - $67,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, troubleshooting, and servicing high-tech machines, particularly CMMs, while providing exceptional customer service. Capable of working independently in fast-paced environments and performing administrative tasks accurately.

Highest-signal resume keywords

CMM InstallationIndustrial Electronics TroubleshootingCustomer Service SkillsMechanical AptitudeMicrosoft Operating System Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation of High-Tech MachinesTroubleshooting of Industrial ElectronicsCalibration of EquipmentUse of Hand ToolsBasic Electrical Testing

Soft Skills

Excellent CommunicationCustomer Service AptitudeAbility to Work Independently

Certifications & Qualifications

Valid Driver License

Industry Keywords

High-Tech MachinesCMMsIndustrial ProductionTechnical DisciplineMilitary Technical Training

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Install, repair, troubleshoot, service and calibrate high-tech machines at customer locations.
Demonstrate customer service skills and knowledge with a high level of passion and dedication.
Learn new skills on high-tech CMMs (Coordinate Measuring Machines) using mechanical and electronic aptitude.
Perform necessary administrative paperwork completely and accurately.
Work independently in a high-pressure, fast-paced and innovative environment.
Travel 90–100% within the service area, including international travel as needed.
Support installation and servicing of custom equipment through process enhancements.
Interact with customers and cross-functional service groups supporting and launching ZEISS products into the field.
Aid the R&D team with engineering work related to design, build and new system testing.
Support production of systems during assembly and setup.
Perform other duties as required.

Requirements

What you’ll need

Minimum, High School graduate, completed GED or equivalent.
Or, Tech School, associate, or bachelor’s degree in a technical discipline such as, Electronics, Industrial Mechanics, and the like.
Or, Training and experience from a Military Technical School.
Prior experience working with hand tools and basic electrical test equipment.
Microsoft operating system knowledge is required.
Capable of unassisted physical lift of one article weighing up to 75 pounds.
Able and willing to work minimum of 50 hours per work week. Regular + OT.
Ability to work in an industrial production shop floor environment.
Valid Driver License required.
Excellent communication and customer service aptitude.
Previous experience installing and troubleshooting industrial electronics, machines, or computer systems preferred.
Previous CMM installation and troubleshooting experience preferred, however not required.

Benefits

Comp & perks

Performance bonus or sales commissions
Medical
Dental
Vision
401(k) savings plan (+ company match)
Life & AD&D
Disability Insurance
Voluntary benefits, such as Legal Plan, Home/Auto, Pet Insurance & more
8 or more holidays annually
10 or more PTO days accrued annually
2 or more floating holidays
Sick days based on hours worked