Senior Director, Quality

Zekelman Industries

. Develop and lead the enterprise Quality strategy, policy direction, objectives, standards architecture, governance model, and maturity roadmap .

Posted 9/25/2026full-timeUnited StatesSeniorWebsite

About the role

Key responsibilities & impact

Develop and lead the enterprise Quality strategy, policy direction, objectives, standards architecture, governance model, and maturity roadmap
Advise executive leadership on Quality risk, customer and regulatory exposure, organization capability, technology needs, and investment priorities
Build a culture in which quality is owned at the source, verified objectively, and improved systematically
Lead the enterprise Quality organization and establish clear accountability, role boundaries, development expectations, and succession depth
Establish the enterprise approach for Field QA/QC, including project Quality planning, inspection and test requirements, quality gates, acceptance criteria, nonconformance management, commissioning and turnover readiness, and field-to-manufacturing feedback
Evaluate the future Field/Project Quality organization and determine required resources, qualifications, reporting relationships, and project-specific capabilities
Establish direction and minimum requirements for the enterprise Quality Management System
Lead ISO 9001 alignment and certification-readiness decisions
Approve the audit and assurance strategy, review systemic trends and significant findings, and ensure corrective actions address causes and prevent recurrence
Define enterprise Quality metrics, calculation principles, thresholds, and reporting expectations
Provide leadership oversight to the Killeen and Chandler Manufacturing Quality teams during the transition
Partner with Design & Engineering, Procurement, Manufacturing, Logistics, Construction, Commissioning, Turnover, and Asset Management to define lifecycle controls and handoff requirements
Establish risk-based approaches to supplier, product, process, field, commissioning, turnover, and warranty Quality
Assess existing Quality roles, capabilities, workloads, and reporting relationships
Coach Quality leaders and functional partners
Establish authority for Quality holds, releases, conditional releases, deviations, waivers, audit escalation, and significant nonconformance
Serve as the senior Quality contact for customers, auditors, regulators, third-party inspection agencies, suppliers, and other external stakeholders
Evaluate Quality technology, data flows, traceability, records, dashboards, and integration needs
Define business and governance requirements for Quality systems and partner with Enterprise Business Enablement and Information Technology
Drive improvements that reduce defects, rework, scrap, field corrections, warranty recurrence, delays, and other costs of poor quality
Ensure lessons learned result in updated standards, training, design rules, supplier controls, work instructions, and verification practices

Requirements

What you’ll need

Ten or more years of progressive Quality leadership experience, including substantial experience in complex manufacturing environments
Demonstrated success building, transforming, or materially improving a Quality organization or Quality Management System
Experience leading multi-site or cross-functional Quality teams and partnering with engineering, operations, supply chain, field, customer, and executive stakeholders
Bachelor’s degree in Engineering, Quality Management, Manufacturing, Operations, Construction Management, or a related field preferred; an equivalent combination of education and directly relevant experience may be considered
Hands-on knowledge of ISO 9001 principles, implementation or certification readiness, internal and external audits, management review, controlled documentation, nonconformance, CAPA, root cause, and Quality metrics
Experience with manufacturing Quality, supplier Quality, inspection and testing, product release, warranty and recurrence analysis, and continuous improvement
Ability to establish independent Quality authority while maintaining productive relationships with operational and technical teams
Strong organizational design, people leadership, coaching, influence, change management, executive communication, analytical, and evidence-based decision-making skills
Experience in automotive, industrial equipment, electrical equipment, building products, off-site manufacturing, modular construction, mission-critical projects, or another disciplined production environment preferred
ISO 9001 auditor or implementation training, ASQ credentials, Lean or Six Sigma certification, or relevant construction, welding, inspection, electrical, manufacturing, or regulatory credentials preferred
Ability to work regularly in manufacturing, office, supplier, and active job-site environments and use required personal protective equipment
Eligible to work in the United States

Benefits

Comp & perks

Competitive compensation
Bonus Plan & Profit-Sharing Opportunities
401(k) with Company Match
Comprehensive Health, Dental & Vision Insurance
Tuition Assistance Program
Paid Vacation & Holidays
Employee Loyalty Awards
Immediate vesting
Low-cost, high-quality medical and dental benefits