Dispatcher

Zelh

. Plan and dispatch assigned trucks throughout the operating network .

Posted 10/13/2026full-timeRemote • Serbia, North Macedonia, UkraineJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in U.S. trucking dispatch, including freight negotiation, truck utilization, and operational management. Proficient in maintaining communication with drivers, customers, and brokers while ensuring service and profitability.

Highest-signal resume keywords

U.S. Trucking Dispatch ExperienceFreight NegotiationLoad Board FamiliarityRate Negotiation SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Truck UtilizationFreight BookingRPM UnderstandingDeadhead ManagementDriver Hours ManagementOperational Challenges ManagementGeography KnowledgeFinancial Impact Analysis

Soft Skills

Excellent CommunicationOrganizational SkillsDecisivenessPersonal Accountability

Tools & Technologies

DATTruckstop

Industry Keywords

Freight MarketsTransportation PartnersService FailuresOperational Information Accuracy

About the role

Key responsibilities & impact

Plan and dispatch assigned trucks throughout the operating network
Build daily and weekly plans to maximize truck utilization, revenue, and profitability
Find and secure freight through load boards, brokers, customers, and other resources
Negotiate rates based on RPM, deadhead, market position, driver hours, and freight opportunities
Pre-plan trucks whenever possible
Maintain strong relationships and consistent communication with assigned drivers
Provide pickup, delivery, appointment, routing, and load information
Monitor trucks and shipments and address potential problems before service failures
Communicate proactively with brokers and customers regarding status, delays, and changes
Manage driver schedules, home-time requests, available hours, and operational challenges
Develop relationships with brokers, customers, and transportation partners
Understand freight markets, lanes, backhaul opportunities, seasonal changes, and rate conditions
Keep load and operational information accurate in company systems
Collaborate with Operations, Safety, Maintenance, and other departments
Take responsibility for service, utilization, revenue, RPM, and profitability of the assigned fleet

Requirements

What you’ll need

At least 1 year of hands-on U.S. trucking dispatch experience
Experience managing multiple trucks and drivers simultaneously
Experience actively finding, negotiating, and booking freight
Familiarity with DAT, Truckstop, or comparable load-board platforms
Strong understanding of U.S. geography and freight lanes, particularly the Midwest and Southeast
Understanding of RPM, deadhead, utilization, driver hours, and the financial impact of dispatch decisions
Strong rate-negotiation and problem-solving skills
Excellent written and verbal English communication
Ability to communicate professionally with drivers, customers, brokers, and coworkers
Ability to remain calm, organized, and decisive when plans change
A high level of personal accountability and ownership

Benefits

Comp & perks

10+ business days of paid time off
Team building and corporate events
Equipment provided
A supportive team
Remote mode of work
Competitive Salary in USD + commission