Account Manager – Team Lead

Zen Educate

. Define the region's launch and growth strategy .

Posted 9/21/2026full-timeVancouver • CanadaSenior💰 CA$85,000 - CA$100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in defining and executing growth strategies, managing key accounts, and leading commercial teams to achieve ambitious revenue targets. Proven ability to adapt to changing needs while ensuring compliance and fostering strategic partnerships in the education sector.

Highest-signal resume keywords

Customer Success ManagementRevenue Target AchievementTeam LeadershipAccount ManagementCompliance Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Revenue Strategy DevelopmentPerformance Metrics MonitoringPortfolio ManagementOperational PlanningPerformance Improvement Planning

Soft Skills

CoachingFeedback DeliveryCollaborationAdaptabilityProblem Solving

Industry Keywords

Education SectorStrategic PartnershipsKPI MonitoringOnboardingLogistics Management

About the role

Key responsibilities & impact

Define the region's launch and growth strategy
Set and achieve ambitious revenue targets
Own end-to-end delivery of a new city, including planning, hiring, people management, and launch
Own team performance outcomes and revenue goals
Manage a personal portfolio of key accounts as business needs evolve
Monitor team KPIs, identify risks, and ensure monthly deliverables are met
Lead and coach a commercial team of 2 to 12 Account Managers
Set expectations, monitor individual performance metrics, and conduct weekly operational 1:1s
Provide constructive feedback and implement performance improvement plans when necessary
Share field feedback with Product
Coordinate educator onboarding and marketing efforts
Solve compliance issues with Compliance
Strategize with Sales on district launches and revenue expansion
Foster strategic partnerships with education leaders and key district accounts
Improve logistics and operations for dispatching teachers and teaching assistants to schools
Develop tools, processes, and systems to improve performance
Adapt to changing startup needs and contribute wherever needed

Requirements

What you’ll need

At least 3 years in a Customer Success Manager or Account Manager role
6+ months of peer leadership experience
Proven track record of hitting/exceeding revenue targets
Experience managing a portfolio of customer accounts
Passion for positively impacting education
Proven ability to act with urgency and do whatever is needed to get the job done
Ability to lead a commercial team of 2 to 12 Account Managers
Ability to manage planning, hiring, people management, and launch of a new city
Ability to collaborate with Product, Educator Onboarding, Marketing, Compliance, and Sales
Ability to meet compliance requirements of states, cities, and districts

Benefits

Comp & perks

Career progression to higher levels of leadership
Social impact through education recruitment
Generous stock option grants
Personal and professional development
Mentorship from industry leaders
Equity compensation
Bonus
20 Paid Vacation Days
11 Paid Company Holidays
Comprehensive medical, dental, and vision insurance
Sick leave
Paid biweekly