Customer Success Specialist

Zen Educate

. Build deep, meaningful relationships with school partners .

Posted 9/17/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $60,000 - $66,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong relationship-building skills with school partners, effectively communicates and coaches educators, and drives demand for educational placements while providing feedback to enhance platform offerings.

Highest-signal resume keywords

Sales ExperiencePartnership DevelopmentAccount ManagementRecruitment ExperienceCoaching Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Relationship BuildingCommunicationProblem SolvingFeedback DeliveryPerformance Improvement

Industry Keywords

Education SectorSocial ImpactStakeholder EngagementDemand GenerationProduct Upselling

About the role

Key responsibilities & impact

Build deep, meaningful relationships with school partners
Work with school partners to generate increasing demand for Zen educators (teachers and paraprofessionals) to be placed in classrooms
Upsell Zen products and services within the school partner portfolio
Act as a responsive, central point of contact for school partnership stakeholders
Report key trends and feedback to the Product team to improve the platform
Communicate daily with newly onboarded educators to place them in daily subbing or long-term roles
Maintain constant contact with active educators to provide feedback, ensure satisfaction, and solve problems
Coach educators and improve their performance in schools

Requirements

What you’ll need

Must be based in Miami, FL
A deep passion for the education sector and creating a positive social impact
Experience in sales, partnerships, account management, recruitment, or education is a plus

Benefits

Comp & perks

Equity compensation
Role includes bonus
18 Paid Vacation Days and 10 Paid Company Holidays
Comprehensive medical, dental, and vision insurance
401(k) retirement plan with no match
Sick leave
Paid biweekly