IT Operations Lead – Security

Zen Educate

. Own Zen's internal IT systems and security .

Posted 9/25/2026full-timeRemote • CanadaSenior💰 CA$110,000 - CA$120,000 per yearWebsite

About the role

Key responsibilities & impact

Own Zen's internal IT systems and security
Report directly to the Chief Technology Officer as part of the Business Systems team
Build a clear, proportionate, defensible and scalable IT and security posture
Automate identity and access workflows across Google Workspace, SSO, MFA, groups and permissions
Implement least-privilege access that follows employees as they join, move and leave
Build a definitive software and service estate covering ownership, access, cost and renewals
Improve software purchasing, renewal and retirement with teams and vendors
Define and maintain IT and security policies
Implement access reviews, vulnerability management, external testing, incident processes and concern reporting
Prepare security questionnaires and audit evidence
Manage Cyber Essentials and future certifications, risk management and governance
Build a reusable, increasingly self-service trust process
Coordinate with Legal and Data Protection advisors on privacy-related security matters
Establish secure, patched, encrypted and accounted-for device management, including personal devices and company fleet
Ensure devices are securely provisioned remotely through retirement
Track critical vulnerabilities and complete remediation within the 14-day patching window
Extend the established product incident process to corporate IT and security
Coordinate with Foundations, Engineering, People, Business Systems and Finance teams on company-wide initiatives
Provide visibility and recommendations for senior leaders' tool and service budget decisions

Requirements

What you’ll need

Must be eligible to work in Canada
Hands-on depth in identity and access
Hands-on depth in endpoint management
Hands-on depth in automation
Working grasp of SaaS governance
Working grasp of vendor and licence management
Working grasp of audits and certification
Working grasp of incident response
Working grasp of data protection
Understanding of security controls and modern IT and security practices
Business-minded approach to proportional risk management
Ability to communicate confidently at every level of the business
Ability to work with automation, APIs, workflow tools, AI, native platform automation or improved processes

Benefits

Comp & perks

Equity compensation
20 Paid Vacation Days and 11 Paid Company Holidays
Comprehensive medical, dental, and vision insurance
Sick leave
Paid biweekly
Sustainable pace and healthy teams
Career path flexibility and growth progression